What are the responsibilities and job description for the Financial Aid Liaison position at Rappahannock Community College?
Posting Summary
Working Title
Financial Aid Liaison
Role Title
Education Support Specialist III
Role Code
29144
FLSA
Nonexempt
Pay Band
4
Position Number
278R0097
Agency
Rappahannock Community College
Division
Rappahannock Community College (Div)
Work Location
Richmond County - 159
Hiring Range
The anticipated hiring range is $45,000 - $55,000, commensurate with experience.
Emergency/Essential Personnel
No
EEO Category
B-Professional
Full Time or Part Time
Full Time
Does this position have telework options? -Telework options are subject to change based on business needs-
Does this position have a bilingual or multilingual skill requirement or preference?
Work Schedule
TBD.
Sensitive Position
No
Job Description
Rappahannock Community College (RCC), founded in 1970, provides high-quality educational and training opportunities throughout a 12-county service region an hour east of Richmond on the beautiful western shore of the Chesapeake Bay with access to fresh local seafood and water activities. RCC delivers accessible and affordable educational opportunities, including for-credit transfer and career technical programs, robust distance education coursework, quality dual enrollment courses, and award-winning workforce training and credentialing programs. RCC’s annualized enrollment of 3,259 credit students in 2023-2024 and over 800 workforce and community development students are supported by over 120 full-time employees and 200 part-time/adjunct employees across two main campuses and four satellite sites.
RCC is a two-campus institution serving a rural and diverse 12-county area in the Chesapeake Bay region of Virginia, whose mission is to provide inclusive access to exceptional training and educational opportunities meeting the community’s needs and preparing individuals for success as learners, employees, and citizens.
RCC is a two-campus institution serving a rural and diverse 12-county area in the Chesapeake Bay region of Virginia, whose mission is to provide inclusive access to exceptional training and educational opportunities meeting the community’s needs and preparing individuals for success as learners, employees, and citizens.
Are you someone who wants to help students achieve their educational and professional dreams?
RCC seeks applicants for the Financial Aid Liaison position who share RCC’s values of integrity, diversity, equity, and inclusion, excellence, access, and learning for life. This is a full-time, restricted classified staff position and is grant-funded. Continuation of the position is contingent upon funding. Currently, the position is funded through June 30, 2028. RCC has an excellent benefits package, and the anticipated salary range will be $45,000 – $55,000, commensurate with experience. This position will be located on the Warsaw campus.
The College desires candidates with a commitment to the community college mission. The successful candidate will be committed to academic excellence, continuous improvement through professional development, and creating a collegial environment of civility, collaboration and open communication. The College strives for staff with expertise in best practices and innovative strategies that support teaching and learning and who are well connected to the communities we serve.
Reporting to the Financial Aid Coordinator, The Financial Aid Liaison specializes in Pell Grant support and is responsible for assisting Pell-eligible students throughout the financial aid process, ensuring they receive the necessary guidance to access and maintain their financial aid. This position focuses on providing personalized support, improving student retention, and enhancing financial literacy among Pell Grant recipients.
Responsibilities of the Financial Aid Liaison include but are not limited to:
Financial Aid Counseling:
- Provide one-on-one counseling to Pell Grant-eligible students regarding the financial aid application process—including FAFSA completion, verification, and understanding award packages.
- Assist students in understanding Pell Grant eligibility requirements and how to maintain their aid.
- Work closely with admissions, business office manager, and academic departments to facilitate a seamless student experience.
Student Support and Retention:
- Monitor academic progress of Pell Grant recipients to ensure compliance with Satisfactory Academic progress (SAP) standards.
- Develop and implement interventions for students at risk of losing financial aid eligibility due to academic or enrollment issues.
- Integrate into college early alert programs as a financial contact for flagged Pell students.
- Collaborate with academic advisors as well as student services and academic areas to support student success initiatives.
- Participate or plan campus events such as orientation, open houses, and financial aid fairs.
Financial Literacy Education:
- Conduct workshops and seminars on financial literacy topics such as budgeting, debt management, and responsible borrowing.
- Create and distribute educational materials to help students make informed financial decisions.
Outreach and Communication:
- Serve as the point of contact for students and parents responding to Pell Grant outreach efforts.
- Engage community partners/organizations and generally widen the reach of financial aid dissemination in the college’s community.
- Provide access for FAFSA eligibility/completion to RCC/Haynesville Correctional Center Education Program students.
- Proactively reach out to eligible students who have not applied for financial aid or are facing challenges in the process.
Compliance and Reporting:
- Comply with federal, state, and institutional regulations and policies.
- Maintain accurate records of student interactions, educational and outreach programs offered, as well as other assistance provided.
- Assist in preparing reports related to Pell Grant disbursement, usage, and student outcomes.
- Track College Pell Boost program budget and ensure appropriate recording of expenses.
- Set measurable objectives based on local college needs and track progress throughout the year.
- Follow guidance and requirements as disseminated by the VCCS Program Coordinator.
Special Assignments
May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.
KSA's/Required Qualifications
- Experience working with diverse individuals and groups.
- Strong interpersonal skills and effective problem-solving skills.
- Excellent customer service skills, including the ability to effectively follow up and follow through.
- Knowledge of and sensitivity to the needs of individuals from underserved populations.
- Demonstrated ability to communicate effectively both orally and in writing, and work effectively with multi-cultural populations that support diversity, cultural understanding and inclusion.
- Demonstrated ability to prioritize and manage multiple tasks, work in a demanding, fast-paced environment with changing priorities, and adhere to required timelines meeting work priorities and objectives.
- Demonstrated proficiency using Office 365, Google Suite, and related applications.
- Demonstrated ability to work independently and in a team environment.
- Desire to learn and grow in the role.
- Ability to track program outcomes, set measurable objectives, and work toward those targets.
- Knowledge of student barriers and current evidence-based solutions.
- Community outreach and connection with community partners may include evenings and weekends.
Additional Considerations
- Experience in higher education areas such as financial aid, academic/career coaching, advising or related areas.
- Experience using tools such as EAB Navigate, PeopleSoft SIS, & Canvas.
Operation of a State Vehicle
Yes
Supervises Employees
No
Required Travel
Occasional travel may be required between campuses.
Posting Detail Information
Posting Number
CLS_3477P
Recruitment Type
General Public - G
Number of Vacancies
1
Position End Date (if temporary)
Job Open Date
12/18/2024
Job Close Date
01/17/2025
Open Until Filled
Agency Website
Contact Name
Email
Phone Number
Special Instructions to Applicants
A FULLY completed VCCS ATS online employment application, cover letter and resume describing qualifications are required. Applications will only be accepted online through the VCCS application system and must be received on or before January 17, 2025. Resumes will not substitute for a completed state application.
Rappahannock Community College is committed to a policy of nondiscrimination in employment and education opportunity. No person shall be discriminated against in the terms and conditions of employment, personnel practices, or access to and participation in, programs, services, and activities with regard to race, sex, color, creed, religion, age, national origin, disability, marital status, status with regard to public assistance, sexual orientation, or membership or activity in a local commission as defined by law. Lack of English skills will not be a barrier to admission or participation. For more information about the employment application process, contact jobs@rappahannock.edu.
Rappahannock Community College is committed to a policy of nondiscrimination in employment and education opportunity. No person shall be discriminated against in the terms and conditions of employment, personnel practices, or access to and participation in, programs, services, and activities with regard to race, sex, color, creed, religion, age, national origin, disability, marital status, status with regard to public assistance, sexual orientation, or membership or activity in a local commission as defined by law. Lack of English skills will not be a barrier to admission or participation. For more information about the employment application process, contact jobs@rappahannock.edu.
Rappahannock Community College is an open-entry institution offering career and technical education (CTE) programs in the following areas of study (list general CTE categories, such as health sciences; construction; engineering; law enforcement, culinary arts, etc.) Due to high demand, some CTE programs offer admission based on selective criteria through a separate application process that is non‐discriminatory. These programs are: (Emergency Medical Technician, Paramedic I & II, Practical Nursing, Nurse Aide, Nursing, and Pre-Diagnostic Medical Sonography: Echocardiography Career Studies Certificate, and Diagnostic Medical Sonography: Echocardiography Specialization, AAS). For more information about the application process, please contact the admissions office at 804-758-6740.
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link:
Equal Opportunity Employer/Veterans/Disabled
Equal Opportunity Employer/Veterans/Disabled
Additional Information
Background Check Statement Disclaimer
The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/
EEO Statement
The Virginia Community College System, an EEO employer, welcomes applications from people of all backgrounds and recognizes the benefits of a diverse workforce. Therefore, the VCCS is committed to providing a work environment free of discrimination and harassment. Employment decisions are based on business needs, job requirements and individual qualifications. We prohibit discrimination and harassment on the basis of race, color, religion, sex, national origin, age, sexual orientation, mental or physical disabilities, political affiliation, veteran status, gender identity, or other non-merit factors.
ADA Statement
The VCCS is an EOE and Affirmative Action Employer. In compliance with the Americans with Disabilities Acts (ADA and ADAAA), VCCS will provide, if requested, reasonable accommodation to applicants in need of access to the application, interviewing and selection processes.
E-Verify Statement
VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.
Salary : $45,000 - $55,000
