What are the responsibilities and job description for the Front Desk Assistant position at Raptor Jiu Jitsu?
Do you have a passion for fitness or martial arts and enjoy providing excellent customer service? Join our team as a part-time Front Desk Assistant and be the first point of contact for our dedicated martial arts community!
Responsibilities:
- Welcome members and guests with a friendly and professional demeanor, answering questions and helping new guests get introduced.
- Enforce member check-in procedures, ensuring gym access control.
- Answer phone calls in a courteous manner, answer inquiries, and direct calls to appropriate staff when needed.
- Assist with memberships including sign-ups, cancellations, and updating member information.
- Provide clear and informative answers to questions about class schedules, services, and gym policies.
- Maintain a clean and organized front desk and entry area.
- Schedule appointments for potential new members and conduct gym tours.
- Address member concerns promptly and professionally, escalating to management when needed.
- Maintain accurate records of gym activity, attendance, and gym merchandise inventory.
- Perform other tasks as assigned by management, which includes light cleaning.
- Possibility of commissions at a future date.
- Schedule is Monday through Thursday 430pm - 730pm.
- Primarily we need a front desk assistant to greet people, make sure they check in, and take care of new guests from when they come in the door to when they start class, and catching them before they leave to talk about membership options.
You are a great fit for this role if you:
- Are outgoing, have excellent communication and interpersonal skills.
- Are a team player with a positive and enthusiastic attitude.
- Are proficient in basic computer skills and comfortable using point-of-sale systems.
- Have a strong work ethic and are reliable.
- Great fit for a college student.
We offer a fun and energetic work environment, the opportunity to be part of a supportive community, and the opportunity to train during non-work hours.
Job Type: Part-time
Pay: From $13.00 per hour
Expected hours: No less than 12 per week
Schedule:
- Evening shift
- No weekends
Application Question(s):
- What interests you in the Front Desk Assistant position and in working at Raptor Jiu Jitsu?
- Are you able to work Monday through Thursday 430pm-730pm?
Ability to Commute:
- Edmond, OK 73034 (Required)
Work Location: In person
Salary : $13