Customer Service and Back Office

Customer Service and Back Office

Are You Who We Are Looking For?

Raptor Pest Control customer service reps handle phone calls and emails from current clients. They answer any questions or concerns a customer may have regarding service and billing, manage the schedule and routing for our Pest Management Technicians, confirm appointments with clients, and scan and organize work orders.

We are looking for an energetic individual with great communication skills who is able to multitask and work in a fast-paced environment. No prior knowledge of the pest management industry is necessary, but experience using PestPac is preferred.

What’s in it for you?

• Competitive compensation
• Health, vision, and dental insurance
• Fun work environment
• Company Cell Phone
• Paid vacation and personal time off
• an more.....

About Raptor Pest Control,

A leader in quality and superior industry standards, Raptor Pest Control is a family-owned business that has serviced residential and commercial institutions for over 10 years. Raptor Pest Control is one of the west coasts fastest growing pest control companies that puts the protection of family and home first when managing pest and wildlife problems.

Dedication and professionalism are the pillars of our successful working environment. If you want to join an energetic company with a fun and goal-oriented culture, then Raptor is the place for you. Check us out at www.raptorpest.com

Other Requirements

Applicants must have a proven track record in customer service and can demonstrate strong communication and analytical skills as well as being self-motivated.

For the right individual, there will be an opportunity for advancement into leadership roles in the near future. All new hires receive a drug test and background check. Applicants must be willing to work overtime and some Saturdays.

• Associates degree preferred or equivalent combination of education and experience
• Experience using PestPac with another pest control company is prefered but not required
• Minimum of two (2) years experience in customer service
• Call center experience a plus
• Background using Microsoft Products such as Excel, Word, Outlook etc etc
• Strong data entry and analytical skills a must
• Strong telecommunication skills are a must
• Excellent organizational skills and time management skills.

Back Office Duties: (more or less responsibility depending on experience)

• Data entry
• Accounts Receivable
• Accounts Payable
• Inventory Management
• Training organization
• Clerical Fleet Management
• Audits

Come be a part of the Raptor family!

Raptor Pest Control is committed to a policy of Equal Employment Opportunity (EEO). Raptor will not discriminate on the basis of age, sex, race, color, creed, religion, ethnicity, sexual orientation, gender identity, gender expression, national origin, alienage or citizenship, disability, marital status, military or veteran status, unemployment status, or any other legally recognized protected basis under federal, state, or local laws, regulations or ordinances. Our management is dedicated to ensuring the fulfillment of this policy. When necessary, we will reasonably accommodate employees and applicants with disabilities and with religious requirements necessitating accommodation.

Job Type: Full-time

Experience:

• Scheduling and routing: 2 years (Preferred)

Job Types: Full-time, Part-time

Pay: $38,000.00 - $78,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift
• Day shift

Experience:

• Customer Service: 2 years (Required)

Ability to Commute:

• Minden, NV 89423 (Required)

Work Location: In person

Salary : $38,000 - $78,000