What are the responsibilities and job description for the Operation Manager-Paratransit position at RATP Dev USA?
The Operations Manager-Paratransit is responsible for overseeing and managing the day-to-day operations of the public transit service. The Operations Manager provides direction and guidance to supervisors and front-line staff establishing and emphasizing a culture of safety and customer service. An important role of the Operations Manager is the responsibility of establishing and maintaining effective working relationships with other transit departments, city departments, subordinates, and the public to promote and maintain an effective and efficient public transit service.
Bachelor’s degree or equivalent experience, preferably in the transit industry. Experience utilizing data to identify trends in the business that support strategic and tactical adjustments to ongoing operations. Ability to exert up to 100 pounds of force occasionally. Physical activity includes, but is not limited to: driving company vehicles; operating radio, computerized farebox, head signs and computer keyboard; handling, holding, lifting passenger packages; hearing passengers' requests; locking, opening, climbing, balancing, bending, squatting, twisting, rotating, kneeling, vision (both near and far), speaking/signaling, reaching, pulling/pushing: right sided acceleration/air brake food pedals; sliding left sided window at driver's seat, mirrors to adjust inside/outside of vehicle; destination sign; sun visor; levers/buttons/switches needed to operate bus/make adjustments to parts of bus during pre-trip inspection; lap seat belt; bus seats up/down to access wheelchair areas on wheelchair accessible buses; emergency hatch to open and close in case of an emergency (rare) or if air conditioning failure; spring releases underneath seats, occasional pushing of wheelchair of at least 100 pounds, reaching below waist, waist to shoulder, above shoulder, repetitive motion of wrists, hands, arms, and/or fingers, unlocking while operating various switches and door handles; operating lift; removing items left on the bus by passengers; seeing that passengers are seated before moving bus into traffic; sitting on seat while driving; standing, walking to operate wheelchair lift; talking to answer passenger questions and to announce destination stops; turning pages of route manual; and writing to document accidents, incidents, vehicle defects, etc. Sedentary work. Ability to see, talk; finger dexterity for data entry. Ability to look at a computer screen for long periods. Weight Lifting Restrictions: Must be able to lift up to Twenty-five (25 lbs.) (Dumping fare boxes)
Bachelor’s degree or equivalent experience, preferably in the transit industry. Experience utilizing data to identify trends in the business that support strategic and tactical adjustments to ongoing operations. Ability to exert up to 100 pounds of force occasionally. Physical activity includes, but is not limited to: driving company vehicles; operating radio, computerized farebox, head signs and computer keyboard; handling, holding, lifting passenger packages; hearing passengers' requests; locking, opening, climbing, balancing, bending, squatting, twisting, rotating, kneeling, vision (both near and far), speaking/signaling, reaching, pulling/pushing: right sided acceleration/air brake food pedals; sliding left sided window at driver's seat, mirrors to adjust inside/outside of vehicle; destination sign; sun visor; levers/buttons/switches needed to operate bus/make adjustments to parts of bus during pre-trip inspection; lap seat belt; bus seats up/down to access wheelchair areas on wheelchair accessible buses; emergency hatch to open and close in case of an emergency (rare) or if air conditioning failure; spring releases underneath seats, occasional pushing of wheelchair of at least 100 pounds, reaching below waist, waist to shoulder, above shoulder, repetitive motion of wrists, hands, arms, and/or fingers, unlocking while operating various switches and door handles; operating lift; removing items left on the bus by passengers; seeing that passengers are seated before moving bus into traffic; sitting on seat while driving; standing, walking to operate wheelchair lift; talking to answer passenger questions and to announce destination stops; turning pages of route manual; and writing to document accidents, incidents, vehicle defects, etc. Sedentary work. Ability to see, talk; finger dexterity for data entry. Ability to look at a computer screen for long periods. Weight Lifting Restrictions: Must be able to lift up to Twenty-five (25 lbs.) (Dumping fare boxes)
