What are the responsibilities and job description for the Operations Supervisor position at RATP Dev USA?
RATP Dev USA - Your future. Our destination
Mission
As the first-line supervisor for bus operators, customers, driver field evaluation, and accident first responders, the Operations Supervisor plays a crucial role. This position is safety-sensitive and requires respectful and professional communication with other Dispatchers, Bus Operators, and Supervisors. The Operations Supervisor will be responsible for performing the duties of a Dispatcher and Road Supervisor and overseeing scheduling and administrative tasks.
Profile
Requirements of the Operation Supervisor
- Communicate job requirements and responsibilities to bus operators and dispatchers.
- Responsible for day-to-day evaluation reports
- Assist bus operators in preparing accident reports and safety violations documents.
- Correct safety problems on the route / scene while documenting violations
- Liaison between bus operators, clients, and organizations in customer service issues
- Evaluate and monitor bus operator safety and performance
- Assist safety personnel with Department of Transportation (DOT) and Federal Transit Administration (FTA) compliance and recordkeeping.
- Assist in dispatching and miscellaneous clerical tasks as needed
- Obtain a Commercial Driver's License (CDL) required to operate vehicles at the location, maintain that license, and drive routes periodically
- May assist with bus operator tracking system for bus operator performance and evaluations
- At least 21 years old
- A valid driver's license in good standing
Benefits
We offer competitive compensation and benefits (which vary based on role, location, and business), including medical / dental / vision, 401(k), and paid holiday / vacation.
We are an Equal Opportunity Employer & We Welcome Diversity to our Teams!
A message from the General Manager
The City of Santa Maria operates fixed route and ADA paratransit bus service known as Santa Maria Regional Transit (SMRT). Service area includes the City of Santa Maria, the unincorporated communities of Orcutt, Tanglewood and now regional service to New Cuyama, Lompoc, Vandenberg, Los Alamos, Buellton, Solvang, Santa Ynez and the Chumash reservation. We pride ourselves with bridging cities together and uniting families with our dedicated public transit service. Our diverse fleet of well-serviced vehicles provides our passengers the ability for a safe and comfortable commute. SMRT is in the forefront of modernized transit and Clean Air initiatives by leading the California Central Coast with a goal of being a 100% Zero Emissions Vehicle Fleet by 2026. A BRT System and an Autonomous Vehicle Service will be established by the end of 2023. Our innovative SMRT approach is paving the way for the future of Public Transit! Become part of a team that's making a difference!
Wess Cruz
General Manager
