What are the responsibilities and job description for the Licensed Insurance Customer Service Representative position at Raul Tamarez Torres Farmers Insurance?
Job Description
Join a team that cares about our customers and you! Raul Tamarez Torres Farmers Insurance in NEW CANEY, Texas, is looking for an experienced and committed individual to join our team as a Full-Time Account Manager. In this role, you will manage accounts to maintain strong business relationships and ensure customer satisfaction. In this position, you will play a vital role in managing and growing our customer base. If you have excellent customer service skills and are committed to providing customers with the best experience, this is the role for you. With your positive attitude, proactive sales skills, and dedication, you may be a perfect fit for this role. Apply now to join our team and begin a role with excellent career growth and earning potential.
Salary: $31200.00 - $60000.00 per year
Benefits
Annual Base Salary Commission
Paid Time Off (PTO)
Flexible Schedule
Dental Insurance
Vision Insurance
Evenings Off
Hands on Training
Mon-Fri Schedule
Responsibilities
Meet new business production goals and objectives as established.
Develop insurance quotes, make sales presentations, and close sales.
Process customer policy change requests.
Secure all Trailing Documents from customers.
Handle all incoming claim calls from customers and follow-up.
Complete Evidence of Insurance requests.
Document each customer contact in eAgent.
Immediately greet all customers, entering the office, in a friendly and helpful manner.
Take premium payments from customers.
Ask each customer for referrals and explain our referral program.
Treat each customer contact as a cross and up-sell opportunity including financial products.
Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
Answer incoming phone calls on the first ring.
Return all phone messages promptly.
Develop and maintain client relationships.
Requirements
Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.
Be a great self-starter with a sense of urgency.
Create relationships from a cold start.
Proficiency to multi-task, follow-thru and follow-up.
Excellent Communication/interpersonal skills.
Professional phone etiquette.
Career minded vision.
Salary : $31,200 - $60,000