What are the responsibilities and job description for the Maintenance Technician position at Rausch Coleman Homes?
Description
Position Summary
The Maintenance Technician will assist the Customer Service Superintendent to manage the field activities of the warranty and repair process for tenants; manages and performs periodic inspections; assists in the turn process while providing Service of the Second Mile.
The Maintenance Technician will report directly to the Customer Service Superintendent.
Duties and Responsibilities:
Position Summary
The Maintenance Technician will assist the Customer Service Superintendent to manage the field activities of the warranty and repair process for tenants; manages and performs periodic inspections; assists in the turn process while providing Service of the Second Mile.
The Maintenance Technician will report directly to the Customer Service Superintendent.
Duties and Responsibilities:
- Assists the Customer Service Superintendent in providing service to tenants.
- Review and assess requested repairs for validation.
- Acts as the coordinator and liaison with Trade Partners in completing repairs.
- Performs repairs not requiring a professional license.
- Places signage and installs smart locks to advertise properties.
- Monitors, assists, and makes recommendations to improve repair cycle time, trending repairs, and reducing costs.
- Performs periodic inspections on occupied properties.
- Inspects properties to ensure the highest standards are maintained; evaluates maintenance, grounds, and housekeeping operations in areas of efficiency and costs. Conducts periodic inspection of vacant units for market-ready condition.
- Adhere to all published safety regulations and protocols.
- Update job and market knowledge on an ongoing basis.
- Additional duties as required.
- Minimum of 1 year experience in construction or a related field.
- Ability to work as part of a team.
- Competency in MS Office and relevant databases and software.
- Customer focus and bottom-line orientation.
- Ability to operate under solid pressure and meet tight deadlines.
- Pushing and pulling heavy items on a regular basis
- Frequently lifting items of varying weights (up to 50 pounds)
- Extended periods of standing or sitting
- Periodic stooping, kneeling, and bending
- Working indoors and outdoors frequently
- Medical Insurance – PPO and HDHP Options
- HSA – with eligible HDHP
- Dental and Vision Insurance
- 401(k) – includes company match of up to 5%
- Generous Paid Time Off (PTO)
- Paid Maternity and Paternity Leave
- Adoption Assistance and Leave
- Tuition Assistance
- And More!