What are the responsibilities and job description for the Shelbina Director of Client Services position at Ray of Hope Pregnancy Care Ministries?
HELP WANTED: CLIENT SERVICES DIRECTOR
Location: Ray of Hope PCM - Shelbina, MO Center
Will occasionally meet with clients in Macon as needed
Part-time Permanent Position: 15-20 hours weekly
Schedule: Mondays- 10:30-6:00 - Rest of week flexible hours
Ray of Hope Pregnancy Care Ministries (PCM) is seeking a Client Services Director to plan, organize, and oversee client programs and services at our Shelbina Center. Our team is looking for individuals committed to serving the women, men and families of our community through pregnancy and sexual health services, parenting education, and practical support. If you have a heart for life, Ray of Hope PCM may be the place for you.
Responsibilities:
- Assures that client services volunteers are recruited, fully trained and supported
- Supervises client services staff/volunteers
- Responsible for new client intake, evaluation, scheduling appointments, conducting/overseeing education classes & case management, maintaining client records/notes and billing for client needs
- Assists the executive director and other administrators in the development, evaluation, and updating of client programs and strategic goals
- Increases community awareness and cooperation between agencies and community organizations to meet the unique needs of our clients
- Maintains all client services/programs at the highest quality possible, consistent with the mission and vision of Ray of Hope PCM
- Ensures that clients are served with respect and according to Ray of Hope PCM's policies and procedures.
- Responsible for overseeing and developing marketing strategies to connect families to our services
Qualifications:
- Bachelor’s degree in a related human service field OR should possess a minimum combined total of three years of experience in at least one or more of these three areas: Early childhood development, Family/marital counseling, Social work, or Case management.
- Personal relationship with Jesus Christ and demonstrate a growing relationship and walk with Him.
- Passionately pro-life
- Willingness and ability to demonstrate commitment to Ray of Hope PCM's mission, vision, statement of faith, and core values in the execution of position responsibilities.
- Excellent computer/typing skills and knowledge of Google/Google Drive, Microsoft Word, Zoom and willingness to learn data management and scheduling software.
- Oversee and help design social media posts on FB & Instagram - familiar with Canva & scheduling software
- Excellent oral and written communication skills to relate to professional, medical, church and social service agencies/organizations, as well as staff/volunteers, clients and donors.
- Excellent interpersonal skills to train and supervise client staff/volunteers, work with clients and influence general public.
Training and Support:
- On-the-job training and support will be provided
Reports to the Executive Director
Ray of Hope PCM is a faith based 501(c) (3) ministry
Job Type: Part-time
Salary: $15.00 - $17.00 per hour based on experience
Job Type: Part-time
Pay: $16.00 - $17.00 per hour
Schedule:
- No weekends
Work Location: In person
Salary : $15 - $17
