What are the responsibilities and job description for the Training & Development Specialist (Bilingual) position at Raymond James Financial Services?
At Raymond James, we develop, we collaborate, we decide, we deliver, and we improve together .
Raymond James Ltd. is Canada’s leading independent investment dealers offering high quality investment products and services to Canadians seeking customized solutions to their wealth management needs.
Private Client Group Services
Training & Development Specialist (Bilingual)
How does the role impact the organization?
Raymond James Ltd. is seeking a bilingual Learning & Development Specialist to join the Private Client Group (PCG) team in a hybrid workstyle capacity in our Toronto or Vancouver office. Raymond James Ltd. is one of Canada’s leading full-service independent investment dealers offering high quality investment products and services to Canadians seeking customized solutions to their wealth management needs.
The Learning & Development Specialist will enhance the competencies of employees by designing and conducting branch-training programs that will boost employee’s workplace performance in line with company’s core values. You will be responsible for performing training needs assessments, designing, delivering curriculum, learning materials, and managing all phases of branch training. A variety of learning materials will be created by the Associate; from job-aids, e-learnings, microlearnings, newsletter articles, videos, and more. The Associate will also be required to facilitate workshop-style training sessions.
What will your role be responsible for?
- Collaborate with PCG teams and RJL Divisions to identify target audience’s training requirements and needs;
- Develop, create and deploy a variety of types of learning materials;
- Write / produce standardized business process user manuals (job aids);
- Assist with layout, editing, and organizing of content as required;
- Evaluate the effectiveness of training by measuring and evaluating feedback from participants;
- Design assessments for verifying learner knowledge and capability and provide summarized reporting;
- Deliver training courses;
- Deliver “ad hoc” training as required / scheduled for new recruits across the Raymond James’ business lines;
- Periodically evaluate ongoing programs to ensure that they reflect any changes;
- Stay abreast of the new trends and tools in employee development; and
- Other duties as assigned.
What can you expect from us?
Our most important investment is in people. Upon eligibility, Raymond James Ltd offers flexible workstyles, a competitive compensation and benefits package. Our benefits range from Health Benefits, RRSP Matching Program, Employee Stock Purchase Plan, Paid Time Off, Volunteer Days, Discretionary Bonuses, Tuition Reimbursement and many more! We also support internal promotion and community involvement.
