What are the responsibilities and job description for the Operations Lead position at Raymour and Flanigan?
At our Customer Service Centers and Distribution Centers, Raymour & Flanigan delivers real challenge and career growth opportunities. Our industry-class facilities set the standard for assembling, inspecting and delivering customer orders. As an Operations Lead, you will learn our business model for success. You will be responsible to lead a team to safely and efficiently receive, pick, unpack, assemble, inspect and stage customer deliveries. You and your team will also be responsible for inventory management including shipping, receiving and in-house product movement. As a manager in our business, you and your team must provide outstanding customer service to your internal and external customers.
Expectations:
- Teach, follow and audit Raymour & Flanigan's safety policies and procedures.
- Train associates on all material handling equipment including an order picker, electric pallet jack and stand-up forklift.
- Train associates in the use of our warehouse management systems.
- Oversee the furniture receiving, shipping and preparation process striving to have perfect product in perfect sequence.
- Maintain inventory accuracy.
- Ensure unparalleled customer service.
- Motivate associates toward our goal of total customer satisfaction while consistently demonstrating positive behaviors.
- Must have strong attention to detail, professional communication and customer service skills.
- Perform additional functions that may be assigned at the discretion of management.
Qualifications
- High School Diploma and minimum of two years of college coursework required.
- Analytical, critical thinking skills and attention to detail are required.
- Proficient computer skills with the ability to learn new programs.
- Two years operational management experience preferred.
Physical Requirements:
- Lift, lower, push, pull all sizes of furniture up to and in excess of 100 lbs.
Raymour & Flanigan proudly supports a drug free and smoke free work environment.
Raymour & Flanigan is an Equal Employment Opportunity employer that does not discriminate against any associate or applicant on the basis of race, creed, color, religion, sex (including pregnancy), age, national origin, physical or mental disability, status as a victim of domestic violence, sexual orientation, sexual and other reproductive health decisions, marital or familial status, genetic information or other basis protected by law.
Req Benefits: Raymour & Flanigan offers competitive compensation and a comprehensive benefits package: * Excellent Health, Dental & Vision Coverage * 401(k) with a Company Match * Paid Vacation and Holidays * Health Savings Account * Flexible Spending Account * Training and Development * Tuition Reimbursement Program * Generous Merchandise Discount * Short & Long Term Disability * Group Life Insurance * Specified Disease Insurance
Compensation: Wage Range $20 - $25 Hourly
Salary : $20 - $25
