What are the responsibilities and job description for the Operations Lead position at Raymour & Flanigan Furniture and Mattresses?
At our Customer Service Centers and Distribution Centers, Raymour & Flanigan delivers real challenge and career growth opportunities. Our industry-class facilities set the standard for assembling, inspecting and delivering customer orders. As an Operations Lead, you will learn our business model for success. You will be responsible to lead a team to safely and efficiently receive, pick, unpack, assemble, inspect and stage customer deliveries. You and your team will also be responsible for inventory management including shipping, receiving and in-house product movement. As a manager in our business, you and your team must provide outstanding customer service to your internal and external customers.
Expectations
Please note that we are currently unable to offer visa sponsorship for this position. Candidates must have authorization to work in the U.S. without the need for sponsorship now or in the future.
Raymour & Flanigan is an Equal Employment Opportunity employer that does not discriminate against any associate or applicant on the basis of race, creed, color, religion, sex (including pregnancy), age, national origin, physical or mental disability, status as a victim of domestic violence, sexual orientation, sexual and other reproductive health decisions, marital or familial status, genetic information or other basis protected by law.
Expectations
- Teach, follow and audit Raymour & Flanigan's safety policies and procedures.
- Train associates on all material handling equipment including an order picker, electric pallet jack and stand-up forklift.
- Train associates in the use of our warehouse management systems.
- Oversee the furniture receiving, shipping and preparation process striving to have perfect product in perfect sequence.
- Maintain inventory accuracy.
- Ensure unparalleled customer service.
- Motivate associates toward our goal of total customer satisfaction while consistently demonstrating positive behaviors.
- Must have strong attention to detail, professional communication and customer service skills.
- Perform additional functions that may be assigned at the discretion of management.
- High School Diploma and minimum of two years of college coursework required.
- Analytical, critical thinking skills and attention to detail are required.
- Proficient computer skills with the ability to learn new programs.
- Two years operational management experience preferred.
- Lift, lower, push, pull all sizes of furniture up to and in excess of 100 lbs.
Please note that we are currently unable to offer visa sponsorship for this position. Candidates must have authorization to work in the U.S. without the need for sponsorship now or in the future.
Raymour & Flanigan is an Equal Employment Opportunity employer that does not discriminate against any associate or applicant on the basis of race, creed, color, religion, sex (including pregnancy), age, national origin, physical or mental disability, status as a victim of domestic violence, sexual orientation, sexual and other reproductive health decisions, marital or familial status, genetic information or other basis protected by law.
