Treasury Management Officer (TMO)

Job title: Treasury Management Officer (TMO)

Reports: EVP, Chief Innovation Officer

This position has overall responsibility for sales development to acquire new business clients with a focus on depository and treasury management solutions. We are responsible for acquiring fee income and deposits via strategic alliances, prospecting, networking, cold calling and relationship building to help businesses optimize their working capital with end-to-end treasury management and digital solutions.

If this sounds like you, please keep reading and we encourage you to apply.

Responsibilities

The Treasury Management Officer (TMO) is responsible for identifying, analyzing, selling and supporting treasury/cash management products and services to business clients and targeted prospective candidates while meeting call, deposits and revenue goals. This position plays a critical role in promoting treasury/cash management products and services, both internally and externally. Works independently and collaboratively with client success teams and lending teams to serve client needs. Works to customize client offerings with innovative treasury management solutions and enhancing the bank’s relationship with the client. Develops various “referral” partners in offering services where we have established referral relationships. The TMO is also responsible for acquiring and building fee income and deposits via strategic alliance and relationship building, effective consultation and product innovation.

Support clients by exercising judgement and discretion in resolving or escalating service issues.

Provide best practices and guidance with treasury management, solution based offerings, deposit, and onboarding process.

Collaborate with the bank’s client success team and operations to ensure fulfillment, onboarding, training, and billing are client centric with a streamlined approach.

Participate in community and business functions/groups to provide a positive image for the bank within the marketplace.

Must be viewed as a Subject Matter Expert (SME) regarding Treasury Management.

Qualifications

Knowledge, Skills & Abilities

Customer Focused

• Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Prospecting – Knowledge of prospecting principles, processes, and skills; ability to identify and engage potential customers in the market. Build relationships and create opportunities. Plan, strategize and target the right industries. Create value propositions with impact.

Selling

– Applies knowledge of banking products and services to meet customer needs and enable them to achieve their financial goals. Identifies prospecting approaches to identify potential customers and create opportunities to sell financial solutions and ideas to customers.

Knowledge on Payments Strong understanding of deposit and knowledge on all payment types and its inner-workings.

Tech Savvy

– Advise, educate, and engage clients on a variety of technological tools and resources allowing them to explore solutions to achieve their financial goals. Solid technical skills (Word, Excel, PowerPoint, and other job-related programs)

Managing Risk

• Strong with risk mitigation management and well versed with compliance, regulatory requirements, NACHA, BSA and AML; adhere to and support Enterprise Risk Management Framework.

Solutions Development

– Knowledge of and the ability to assess customer needs and provide solutions for them.

Education & Experience

• Bachelor’s degree in finance, economics, or business administration preferred.
• A minimum of 3 years’ direct experience in Treasury management sales and/ or deposit product management.
• Demonstrated success in winning new TM business deals and well-versed with the servicing and onboarding process.

Environment & Physical Demands

• Ability to lift a minimum of 20lbs. (e.g., file boxes).
• Must be able to sit/stand 90% of the time, bend, and stoop.
• Requires ability to use the keyboard for up to 8 hours.
• Travel may be required.