Demo

Customer Service Representative

RB Global Inc.
Charlotte, NC Full Time
POSTED ON 2/27/2025
AVAILABLE BEFORE 2/25/2026
Job Description

The Customer Service Representative will provide exceptional customer service, answer inquiries, process payments and other sale day activities.

Responsibilities

  • Responsible for organizing all keys / organizing and filing documents by our internal coding system and then again by Lot number once we go to Lot. Uploading documents to the web each sale.
  • Actively communicate with many different departments and or team’s and customers who sign up equipment when needing documents such as LOLC’s, Purge Documents etc.
  • Responsible for processing payments from successful bidders
  • Provide customers with information about auxiliary services.
  • Ensure that superior customer service is always delivered to all customers.
  • Actively support the RB Unreserved Commitment to Safety: to send everyone home, every day, the way they came to work, by taking personal responsibility for your safety and safety of your team, co-workers and customers
  • Perform other duties as assigned.

Qualifications

  • Previous work experience where you worked in-person with customers.
  • Experience using computers, and able to learn to use new technology and software.
  • Excellent keyboarding skills for data entry.
  • A commitment to providing fantastic customer service.
  • Able to work well and maintain a positive attitude in high-pressure situations.
  • A friendly, outgoing, patient personality.
  • You thrive working as part of team, pitching in wherever you’re needed.

RB Global full-time employees are offered medical, dental, vision, and basic life insurances. Employees are able to enroll in our company’s 401k plan and RB Global will match 100% for the first 4% contributed. Employees will also receive 15 days of PTO each year.

EEOC

Ritchie Bros. is an equal opportunity employer and ensures nondiscrimination in all activities in accordance with all applicable laws. This position is open to all qualified applicants who are legally entitled to work in the country in which this job is located. Candidate selection is made by Talent Acquisition. Only electronic applications can be accepted.

If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Customer Service Representative?

Sign up to receive alerts about other jobs on the Customer Service Representative career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$41,527 - $53,091
Income Estimation: 
$47,809 - $60,449
Income Estimation: 
$41,527 - $53,091
Income Estimation: 
$47,809 - $60,449
Income Estimation: 
$59,001 - $77,833
Income Estimation: 
$73,754 - $99,306
Income Estimation: 
$35,979 - $45,091
Income Estimation: 
$41,527 - $53,091
Income Estimation: 
$73,754 - $99,306
Income Estimation: 
$98,363 - $136,806
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at RB Global Inc.

RB Global Inc.
Hired Organization Address Buckhannon, WV Full Time
Job Description IAA, an RB Global Inc. Company, is seeking a Branch Operations Assistant to join our team in Buckhannon ...
RB Global Inc.
Hired Organization Address Atlanta, GA Full Time
Job Description Here at IAA, an RB Global, Inc. company, excellent customer service is at our core. That's why our Custo...
RB Global Inc.
Hired Organization Address Westchester, IL Full Time
Job Description Position Title : Senior Quality Assurance Analyst Position Description Senior Quality Assurance Analyst ...
RB Global Inc.
Hired Organization Address Lincoln, IL Full Time
Job Description The Loader Operator I is responsible for operating heavy equipment and trucks, setting up equipment for ...

Not the job you're looking for? Here are some other Customer Service Representative jobs in the Charlotte, NC area that may be a better fit.

Customer Service Representative

ECHELON SUPPLY AND SERVICE, Pineville, NC

CUSTOMER SERVICE REPRESENTATIVE - CUSTOMER SERVICE

City of Monroe (NC), Monroe, NC

AI Assistant is available now!

Feel free to start your new journey!