What are the responsibilities and job description for the Change Management Consultant position at RBA, Inc.?

Change Management Consultant - Greater Minneapolis / St. Paul candidates only - 2-3 days onsite.

This position is viewed as a change leader playing a key role to help ensure projects objectives are met on time and on budget by increasing employee adoption and usage. The person filling this role will focus on the people side of change including changes to business processes, systems and technology, job roles and organization structures. You will work to drive faster adoption, higher ultimate utilization and greater proficiency of the changes that impact employees in the organization to increase benefit realization, value creation, ROI and the achievement of results and outcomes .

We are looking for someone who is not only great at their craft but who is a strong, vocal leader that can tackle project complexities and challenges. This individual is personable and creates a positive team culture with a can-do attitude, even when challenged. Someone who laughs easily but possesses authority and gravitas to make us – and our clients – sit up straighter. If this sounds like you, we want you as a member of our team.

Primary Roles and Responsibilities :

Apply a structured methodology and lead change management activities

o Apply a change management process and tools to create a strategy to support adoption of the changes required by a project or initiative.

Support communication efforts

o Support the design, development, delivery and management of communications.

Assess the change impact

o Conduct impact analyses, assess change readiness and identify key stakeholders.

Support training efforts

o Provide input, document requirements and support the design and delivery of training programs.

Additional responsibilities may include :

Complete change management assessments

Identify, analyze and prepare risk mitigation tactics

Identify and manage anticipated resistance

Consult and coach project teams

Create actionable deliverables for the five change management levers : communications plan, sponsor roadmap, coaching plan, training plan, resistance management plan

Support and engage senior leaders

Coach managers and supervisors

Support organizational design and definition of roles and responsibilities

Coordinate efforts with other specialists

Integrate change management activities into project plan

Evaluate and ensure user readiness

Manage stakeholders

Track and report issues

Define and measure success metrics and monitor change progress

Support change management at the organizational level

Manage the change portfolio

SKILLS AND QUALIFICATIONS

Change management certification or designation preferred

Experience and knowledge of change management principles, methodologies and tools

A solid understanding of how people experience change and the change process

Acute business acumen and understanding of organizational issues and challenges

Experience with large-scale organizational change efforts

Familiarity with project management approaches, tools and phases of the project lifecycle

Exceptional communication skills, both written and verbal

Excellent active listening skills

Ability to clearly articulate messages to a variety of audiences

Ability to establish and maintain strong relationships

Ability to influence others and move toward a common vision or goal

Flexible and adaptable; able to work in ambiguous situations

Resilient and tenacious with a propensity to persevere

Forward looking with a holistic approach

Organized with a natural inclination for planning strategy and tactics

Problem solving and root cause identification skills

Able to work effectively at all levels in an organization

Must be a team player and able to work collaboratively with and through others

The wage range for this role considers various factors in compensation decisions, including skill sets, experience, training, certifications, and other business and organizational needs. You will also have the ability to earn additional compensation including, revenue sharing, discretionary bonuses, and an annual company performance bonus.

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Change Management Consultant

What are the responsibilities and job description for the Change Management Consultant position at RBA, Inc.?

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