Senior Relationship Manager, Commercial Financial Services

Job Summary

Job Description

Relationship Manager, Commercial Financial Services

• Successful Candidates will be required to travel/work within the Greater Edmonton Area***
  
  

What is the opportunity?

Your natural flair for providing advice and resolving intricate business challenges is what sets you apart from the crowd. This role is all about professional relationship management and delivering top-tier financial advice in an end-to-end industry, whose specialized approach aligns sales, products, risk policy, and market strategies to deliver solutions specific for individual needs. This is a senior role in which your highly developed experience with financial analysis, credit, and client acquisition relationship takes centre stage. Your finely honed solution-development skills, combined with your innate business acumen, portfolio management expertise, and knack for client service, sets the stage for success.

What will you do?

• Apply your past business development experience for prospecting, and lead generation, to new and existing clients
• Demonstrate portfolio management and risk mitigation through the review of financial statements identifying trends, monitoring risk, and assessing for credit restructuring
• Provide an exceptional client experience by delivering superior business and financial advice
• Leverage the expertise of RBC by identifying referral opportunities, making introductions together with appropriate referrals to RBC partners
• Collaborate and coordinate with the various teams to develop and execute a client contact strategy
• Champion digital enablement by becoming an advocate of the RBC mobile application and wallet, promoting regular usage through educating and guiding clients on how to use it
  
  

What do you need to succeed?

Must-have

• Minimum 3-5 years commercial banking experience
• Proven track record in business development and exceptional client relationship management
• Credit skills including assessment of risk and financial analysis, credit structuring/solutions and presenting the deal
• Specialized industry expertise in a past role (e.g., real estate, healthcare, agriculture)
• Experience with emerging communications and technology (i.e., web-based meetings, social media, Digital Banking and Mobile Applications)
  
  

Nice-to-have

• Strong communication and presentation skills
• Deep products and services knowledge dependent on industry specialization
• New client acquisition skills (i.e., pitching the value proposition, lead generation, initial customer contact and cold calling, asking for referrals)
• University degree, ideally in commerce, business administration, or related experience
  
  

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• World-class sales and senior leadership training with countless development opportunities
• A comprehensive Total Rewards Program including bonuses and flexible benefits, and competitive compensation
• A focus on work-life balance
• A unique opportunity for personal and professional growth
• Work in a dynamic, collaborative, progressive, and high-performing team
  
  

Job Skills

Adaptability, Business Development, Client Centricity, Communication, Critical Thinking, Curiosity, Financial Acumen, Practice Management

Additional Job Details

Address:

10111 104 AVE NW:EDMONTON

City:

EDMONTON

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

PERSONAL & COMMERCIAL BANKING

Job Type:

Regular

Pay Type:

Salaried

Job Description

What is the opportunity?

Collaborate with team members to provide oversight and advice to the organization's financial and operations departments to drive compliance with SEC, FINRA, OCC, FICC, and DTC rules and regulations. Applies experience and seasoned knowledge, skills, and practices to perform a variety of assignments. The work is fast paced and detailed supports business partners based in New York, New Jersey, Toronto, and Minneapolis.

What will you do?

• Provide real time advisory Compliance services to the Firm’s Capital Markets departments related to Finance, Operations, and Regulatory Reporting matters.
• Advise on regulatory matters and Firm policies impacting Operations and Finance, including SEA rules 15c3-1, 15c3-3, Reg SHO Rule 204, NMS 613, and Fed & OCC requirements.
• Work with Operations and front-office personnel on the build out and ongoing maintenance of a Target Operating Model for order and transaction-based regulatory reports; advise on the requirements of reporting systems including, but not limited to, LOPR, TRACE, Electronic Blue Sheets(EBS), Consolidated Audit Trail (CAT), Global Securities Aggregation, and Short Interest reporting.
• Assist with the Firm-wide Consolidated Audit Trail (“CAT”) program including establishing a governance structure, building a robust control framework designed to identify data and reporting inaccuracies, reviewing all business, functional and technical requirement documents, monitoring QA and UAT testing scenarios, and liaising with FINRA/SROs to escalate material concerns or reporting issues.
• Collaborate with Capital Markets and Wealth Management Compliance regional peers to achieve, whenever possible and appropriate, a system of common, consistent and/or global controls (e.g., policies and procedures), tools, methodologies, and requisite solutions (e.g., surveillance) to address common or similar compliance needs of the global CM businesses.
• Proactively identify issues impacting RBC through participation in business, industry, and regulatory initiatives.
• Support the Firm’s compliance program by developing policies and procedures for new and on-going business initiatives, drafting guidance, and training materials, driving IT-related initiatives, and assisting with investigations and special projects.
• Liaise with Front Office Technology to remediate systemic issues impacting regulatory requirements, including prioritization of outstanding items, driving impact assessment analysis, and raising material issues to Senior Compliance stakeholders and regulators where necessary.
• Assist the Regulatory Affairs Group in responding to regulatory inquires and exam requests including coordinating data across the Firm’s Capital Markets departments, remediating identified issues, interpreting findings, and assisting in drafting all related responses.
  
  

Hybrid Schedule working from Minneapolis office three times per week

What do you need to succeed?

Must-have

• Bachelor’s Degree
• 5 or more years of experience in financial services compliance
• Experience in Regulatory Reporting, such as Electronic Blue Sheets, Consolidated Audit Trail, or Short Interest Reporting, or Finance and Operations
• Experience working in an evolving compliance environment within a matrixed environment including collaboration with capital markets operations, finance, regulatory services, and IT
• Strong verbal and written communication skills
  
  

Nice-to-have

• FINRA Licensure Series 7 and 66
• Juris Doctor
  
  

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program include competitive compensation and flexible benefits, such as 401(k) program with company-matching contributions, health, dental, vision, life, disability insurance, and paid-time off.
• Leaders who support your development through coaching and managing opportunities.
• Ability to make a difference and lasting impact.
• Work in a dynamic, collaborative, progressive, and high-performing team.
• Opportunities to do challenging work.
• Opportunities to build close relationships with clients.
  
  

The expected salary range for this particular position is $65,000-115,000, depending on your experience, skills, and registration status, market conditions and business needs.

You have the potential to earn more through RBC’s discretionary variable compensation program which gives you an opportunity to increase your total compensation, provided the business meets its performance targets and you meet your individual goals.

RBC’s compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that:

• Drives RBC’s high-performance culture
• Enables collective achievement of our strategic goals
• Generates sustainable shareholder returns and above market shareholder value
  
  

Job Skills

Audits Compliance, Compliance Requirements, Critical Thinking, Data Gathering Analysis, Decision Making, Financial Regulation, Financial Services Industry, Industry Knowledge, Internal Controls, Interpersonal Relationship Management, Operational Risks, Product Services, Regulatory Compliance Management, Risk Management, Securities Laws, Securities Regulations, Strategic Thinking

Additional Job Details

Address:

250 NICOLLET MALL:MINNEAPOLIS

City:

Minneapolis

Country:

United States of America

Work hours/week:

40

Employment Type:

Full time

Platform:

CHIEF LEGAL & ADMIN OFFICE GRP

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2025-03-10

Application Deadline:

2025-03-31

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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