What are the responsibilities and job description for the Field Service Department Assistant position at Rbm Services?
Company Description
Founded in 2000 locally owned and operated, RbM Services is a growing turn-key design, manufacture, and service solution provider for medical devices in Tennessee’s Technology Corridor. With over 100 years of combined experience in the medical device industry, our management staff has extensive experience in intellectual property development, contract design, product development, field service support, and product support of medical devices and laboratory instrumentation. Our team is passionate and even obsessed with providing solutions that deliver cutting-edge technology that improves patient experiences and outcomes. Our passion lies in the pursuit of perfection. We value our employee family and foster opportunities to engage in meaningful connections and reward employees who exceed expectations.
Job Description
The Service Department Assistant will be responsible for a variety of tasks including inventory management, data collection, shipping components, creating service reports, and preparing transition documents for Service Engineers. This role requires advanced proficiency in Microsoft Excel, and strong organizational and multitasking skills.
Job Duties:
- Accurately count and manage inventory levels to ensure adequate stock.
- Collect relevant data and input it into spreadsheets for analysis and reporting.
- Prepare and ship components to various locations as needed.
- Compile and create detailed service reports for internal and external use.
- Assist Service Engineers by creating transition documents.
Required Qualifications
- High School Diploma
- Advanced proficiency in Microsoft Excel and Word.
- Ability to lift upwards of 50 lbs.
- Strong organizational skills.
- Ability to multitask and manage time effectively.
- Attention to detail and accuracy in all tasks.
- Experienced in a fast pace office environment.
Additional Information
- As a full-time team employee, you are eligible for all RbM Services benefits, including medical, dental, vision, long-term, short-term disability, 401k, PTO, 10 paid holidays, etc.
- All your information will be kept confidential according to the EEO guidelines
