Receptionist/Office Coordinator

Job Title: Receptionist/Office Coordinator

RC Health Services is currently hiring for the position of Receptionist/Office Coordinator. As a top-tier healthcare training and certification course provider, we need a competent and capable individual to help us achieve day-to-day success in our operations. The successful candidate will be responsible for managing the front desk, assisting with EMS Admin responsibilities, and ensuring smooth office operations.

As the Receptionist/Office Coordinator, you will be the first point of contact for our clients, students, vendors, and staff. This includes greeting visitors, answering phone calls and emails, scheduling appointments, managing office supplies, and performing other administrative duties as assigned. The ideal candidate will have excellent communication and interpersonal skills, as well as the ability to multitask and prioritize effectively. In this role, you will be an integral part of our dynamic team, and your contribution will be vital to the success of our Spring office. If you're passionate about providing exceptional customer service and are seeking an opportunity to grow your career, we encourage you to apply for this exciting position.

Responsibilities:

• Answer phone calls and emails while providing excellent customer service.
• Providing potential and existing students with necessary information about the EMS Program.
• Assisting the EMS team as necessary.
• Check in and assist students with any questions or concerns they may have and ensure a smooth registration process.
• Auditing student registrations and issuing provider cards to instructors when necessary.
• Manage upcoming classes by creating rosters, checking calendars and instructor invites, verifying class times, prices, and auditing class sizes and registration numbers.
• Maintain a clean and organized office environment by taking care of daily office maintenance tasks such as taking the trash out, restocking supplies, light cleaning, and making coffee in the morning.
• Maintain accurate inventory and cleaning sheets for classrooms, ensuring that necessary supplies are ordered in a timely manner.
• Assist with the class tracker for your office, scheduling on-sites, collect payments from students, and send quotes and invoices.
• Be available to work 1 or 2 Saturdays a month as the weekend coordinator.
• Assist instructors with any questions or concerns they may have, and document student orders properly and efficiently.
• Maintain instructor availability monthly and assist with class scheduling for each quarter, or as needed.
• Update instructor training trackers and schedule appropriate instructor training.
• Create schedule and calendar reports for the upcoming week every Friday and send them to the appropriate team members.
• Additional responsibilities as needed.

Requirements:

• High school diploma or equivalent; Associate degree or Certification in Office Administration or related field is a plus.
• 1-2 years of experience in a similar role.
• Excellent organizational skills and attention to detail.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
• Ability to multitask, prioritize tasks effectively, and show initiative.
• Must be able to work as part of a team and have a friendly demeanor.
• Strong customer service skills.
• Be experienced in handling a wide range of administrative and executive support related tasks with the ability to work independently with little or no supervision.
• Have strong written and verbal communication skills needed to produce comprehensive reports, compose professional emails, assign tasks, and accept and relay instructions from upper management.
• The ideal candidate should possess excellent computer literacy skills, including proficiency in using various office software and computer applications. They should be able to demonstrate their ability to use technology efficiently and effectively in completing their duties.
• Some local travel required.

We offer a competitive salary, a comprehensive benefits package, and a supportive work environment. If you are a reliable and professional individual with a passion for customer service and helping others, please submit your resume and cover letter for consideration. We look forward to hearing from you!

Work location-

4201 Broadway St, Pearland, TX

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Paid time off
• Parental leave
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person