Credit Loan Servicing Specialist I

RCB Bank has been a responsible employer since 1936, standing firm on moral and ethical principles as a bank and as an inclusive employer while fulfilling our commitment to excellence. Operating with values such as integrity, respect, sincerity and honor, RCB Bank is an equal opportunity employer, striving to hire diverse employees who meet high standards of character, education and occupational qualifications. RCB Bank is dedicated to building Relationships, contributing to our Communities, and embracing our Boldness!

With over 60 locations, RCB Bank offers a variety of excellent career opportunities in Oklahoma and Kansas. We offer full-time and part-time opportunities along with a comprehensive benefit package (eligibility requirements apply).

POSITION SUMMARY: Responsible for daily functions required in Credit Department. Performs and monitors loan maintenance on Jack Henry.

ESSENTIAL FUNCTIONS:

• Review daily reports. This may include Loan Maintenance, CIF Maintenance, AFTs, expiring messages, zero balance accounts, ordered loan coupons, partial pay and review all loan payments from previous day.
• Assist customers with loan servicing questions. This would include internal calls from lenders and administrative assistants.
• Perform maintenance on JACK Henry system for existing loans on the system. This may include changing payment date, AFT maintenance, reversals, and waive late charges. Review emails received from the branches for advances/maintenance/deferrals/select pay.
• Scanning loan/credit related documents into the Aurora system.
• Send out loan notices and ARM notices. Prepare envelopes with HELOC statements monthly.
  
  

EXPERIENCE REQUIRED:

• Previous banking experience is required for this position.
• Knowledge of loan servicing and balancing is preferred, but not required.
• Knowledge of Jack Henry systems is considered a plus.
  
  

EDUCATION, CERTIFICATIONS & TRAINING:

• High school diploma or GED required.
  
  

JOB-SPECIFIC SKILLS & KNOWLEDGE:

• Ability to effectively communicate with loan officers and loan administrative assistants while providing assistance when needed.
• Strong communications skills with the ability to work effectively as part of a team.
• Working knowledge of applicable computer systems, such as Microsoft Word, Excel, and Outlook.
• Ability to manage multiple tasks/projects and deadlines simultaneously.
  
  

RCB Bank is an EOE. We offer EEO to all persons without regard to race, color, religion, age, marital or veterans’ status, sex, national origin, physical or mental disability, or any other legally protected class.RCB Bank is an EOE. We offer EEO to all persons without regard to race, color, religion, age, marital or veterans’ status, sex, national origin, physical or mental disability, or any other legally protected class.