What are the responsibilities and job description for the Customer Service Team Lead position at RCB Bank?
At RCB Bank, we value teamwork, dedication, and innovation. As a Teller Supervisor, you will play a critical role in ensuring the smooth operation of our branch, delivering exceptional customer service, and leading a team of talented tellers. If you are a motivated individual with a passion for customer satisfaction and team collaboration, this may be the perfect opportunity for you to join our team!
In this role, you will supervise the teller area, provide training and support to tellers, prepare work schedules, review teller work, conduct teller audits, handle complex customer issues, address performance/teamwork issues, and perform teller duties. You will also be responsible for promoting bank products and services, processing transactions, and adhering to regulatory and legal compliance requirements.
To succeed in this role, you must have a proven track record of providing quality customer service, handling cash, and leading teams in a banking environment. Your strong communication, leadership, and problem-solving skills will enable you to excel in this challenging yet rewarding role. In return, we offer a competitive salary, comprehensive benefits, and opportunities for career growth and development. Join us at RCB Bank and discover a world of possibilities!
In this role, you will supervise the teller area, provide training and support to tellers, prepare work schedules, review teller work, conduct teller audits, handle complex customer issues, address performance/teamwork issues, and perform teller duties. You will also be responsible for promoting bank products and services, processing transactions, and adhering to regulatory and legal compliance requirements.
To succeed in this role, you must have a proven track record of providing quality customer service, handling cash, and leading teams in a banking environment. Your strong communication, leadership, and problem-solving skills will enable you to excel in this challenging yet rewarding role. In return, we offer a competitive salary, comprehensive benefits, and opportunities for career growth and development. Join us at RCB Bank and discover a world of possibilities!
