What are the responsibilities and job description for the Parts and Accessories Department position at RCD RV?
Founded in 1973 on a dirt lot in Hebron, Ohio, RCD RV has since grown to be one of Ohio’s leading RV dealerships with 3 locations outside of Columbus, Ohio. Our goal at RCD RV is simple – offer quality products that build valuable relationships while providing industry leading customer service. These goals are accomplished by a commitment from every employee to fulfill our mission statement, which is: At RCD RV Supercenter, we pledge to provide quality products and unparalleled customer service as we strive to gain the respect and trust of our customers, suppliers, and community.
We want dedicated individuals who are looking to join a company and build a lasting career. If you’re interested in joining the RCD RV team, we encourage you to apply today!
RCD RV offers a comprehensive benefits package that includes Medical, Dental, 401k, as well as Life insurance options, paid vacations and holidays.
Our Parts & Accessories team is expanding its front lines and we’re looking for skilled and capable individuals to join our efforts! If you are a friendly face that is willing to go the extra mile for the customer to get the parts needed to get their camper back on the road, that’s just what we are looking for!
What’s in it for you? When you join our team, you become part of the RCD family! It’s more than a job- it’s the opportunity to build a career, make a difference and be part of an exciting industry!
Our parts and accessories specialists are the core of ensuring our customers have everything they need for their RVs to make sure they have the best experience possible! We are willing to train and develop an individual that will be the perfect fit for our team. The amount of experience in the RV industry is less important than having the qualities of a helpful resource for the customer.
Responsibilities:
- Finalize parts and accessories transactions by properly closing each sale, including suggesting selling of parts and accessories that benefit the customer.
- Successfully identify and fulfill customer needs and desires by helping them select the best parts and/or accessories solution.
- Research and order parts for customers if the item they need is not in stock
- Stock shelves and maintain a professionally merchandised store
- Follow up with customers in a timely manner.
Qualifications:
- Body language – We communicate all the time, even when we don’t hear it! Bring positive and effective communication skills to our Parts department.
- Hustle- The service team moves fast and so does the competition
- Above & Beyond- Our team believes in going the extra mile for our customers
- Attitude- We believe in hard work and having fun while doing it! A positive and work-hard attitude will serve you well
- Passion- We are in the business or providing a lifestyle to those that are passionate about RVing. You need to share the passion for the products that we represent and be willing to go the extra mile for our customers
Perks:
- RCD offers a comprehensive benefits package that includes medical, dental, vision, accident, life insurance options, PTO, paid holiday’s, and a 401k with company match!
- Promote from within culture.
- Work schedule that allows for a life outside of work. 40-45 hour work weeks.
- Week off at Christmas
RCD RV is a third generation family owned and operated business established in 1973. You’ll be able to notice our family culture from the moment you walk in the door. Over 50% of our employees have been with RCD for over 9 years which means a more knowledgeable and experienced staff for our customers before and after the sale!
