Janitorial Supervisor

JOB SUMMARY:

Under the general direction of the Operations Manager, the primary responsibilities of the Team Leader are to be responsible for execution and delivery of account services and to plan various company operations and activities, control resources, review budgets, and communicate with other management professionals within the organization to keep the company running smoothly.

EXPERIENCE | EDUCATION:

• High School Diploma or equivalent.
• 2 years Supervisor experience or demonstrated leadership abilities in the cleaning industry.
• 3 years cleaning experience. Knowledge of general and special project work is a plus.

JOB REQUIREMENTS:

• Supervisory experience for teams of 10 or more.
• Total knowledge of general facility cleaning.
• Demonstrated skill and proficiency with cleaning equipment.
• Demonstrated skill and proficiency with consumable supplies

Total knowledge of identifying surfaces and making recommendations for proper cleaning procedures.

• Excellent conceptual thinking skills and the ability to identify and analyze complex and sensitive issues, problems, and conflicts and to use independent judgment to make decisions, and to recommend and/or implement solutions.
• Customer services principles and practices.
• Ability to listen and communicate clearly, fluently, and diplomatically orally and in writing in the English language; also, to maintain excellent interpersonal and cooperative relationships with management, staff and clients.
• Ability to plan, organize, prioritize, and accurately follow through on work activities with time constraints and interruptions to meet deadlines as well as to work independently with a minimum amount of direction and/or supervision.
• Ability to remain flexible, resilient, calm, maintain a sense of humor and to regularly present a well-groomed, professional image.
• Ability to exhibit desirable and appropriate behavior including integrity, industriousness, sense of urgency, confidentiality, and independent judgment to provide for a cohesive working environment dedicated to achieving the organization’s goals.
• Ability to work effectively and respectfully with staff, managers, executives, and others with a variety of working styles to achieve accountability and results using authority and influence sensitively to garner cooperation and maintain service excellence.
• Ability to work daily and effectively to balance stress of multiple projects, conflicting priorities, substantial workload, environmental ambiguity and changing plans through self-management and productive communication with the supervisor and management team.
• Ability to generate goodwill for the organization and its management among staff, clients, suppliers, referral sources, regulatory bodies, the general community, and others pertinent to the business; demonstrate a strong commitment to client service and service excellence.
• Ability to meet the physical and cognitive requirements of the essential job functions.

PHYSICAL DEMANDS | WORKING CONDITIONS:

• Management of day-to-day service delivery for the account assigned to.
• Normally, 40-45 hours per week with extra time as needed to support the mission, activities, and expansion of the organization.

MENTAL DEMANDS:

• The job involves the ability to use independent judgment to make decisions and to recommend and/or implement solutions.
• The ability to listen and communicate clearly and to maintain positive interpersonal and cooperative relationships with co-workers, clients, and management.
• The ability to plan, organize, prioritize, and accurately follow through on work activities with time constraints and interruptions to meet deadlines as well as to work independently with a minimum amount of direction and/or supervision.
• Ability to remain flexible, resilient, calm, maintain a sense of humor and to regularly present a well-groomed, professional image.

ESSENTIAL RESPONSIBILITIES:

• Responsible for client locations in the Boise area and the employees working in those locations.
• Perform building walk-throughs and quality control inspections.
• Train employees to company service standards.
• Meeting deadlines and ensuring completion.
• Resolve employee problems.

· Responsible for operational activity: planning, directing, organizing, and controlling all production.

· Schedule work and provide overall account management.

· Solving any problems/concerns that might arise.

· solve any complaints, concerns, or questions from clients.

· Employee record keeping and training.

· Communicate with HR department and employees to resolve performance and personnel problems, and to discuss company policies. Refer matter to Operations Manager when appropriate.

· Perform or assist with cleaning duties, covering accounts / assignments as necessary.

· Completing reports; accident, incident, damage, etc.

• Understand the strategy, vision and expansion model of the organization including a basic understanding of RCF Commercial Cleaning ‘s business; be aware of and help to enforce organizational policies and best practices procedures.
• Consistently support the general direction, initiatives and specific final decisions of the operations manager in all aspects of the business; use influence sensitively to garner cooperation of co-workers.
• Generate goodwill for the organization and its management among staff, clients, suppliers, referral sources, regulatory bodies, the general community, and others pertinent to the business; demonstrate a strong commitment to client service and service excellence.
• Treat information acquired during work confidentially and responsibly.
• Complete work to standard.
• Regular, consistent, and punctual attendance is an essential function of this position.
• Perform other duties as requested or required by Operations Manager or owners.

Job Type: Full-time

Pay: $18.50 per hour

Benefits:

• Dental insurance
• Flexible schedule
• Life insurance
• Paid time off
• Paid training
• Vision insurance

Physical Setting:

• Charter school
• Clinic
• Office
• Religious school
• School
• Warehouse

Schedule:

• 10 hour shift
• 8 hour shift
• Evening shift
• Night shift

People with a criminal record are encouraged to apply

Application Question(s):

• Tell us why you would make a great fit for this position?
• Are you available to work Monday through Friday in the evenings from 6pm to 2am (occasionally later)?

Experience:

• cleaning: 3 years (Required)
• Supervising: 2 years (Required)

License/Certification:

• Driver's License (Required)

Shift availability:

• Night Shift (Required)
• Overnight Shift (Required)

Ability to Commute:

• Boise, ID (Required)

Ability to Relocate:

• Boise, ID: Relocate before starting work (Required)

Work Location: In person

Salary : $19