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Center Operations Coordinator

RCG Behavioral Health Network
RCG Behavioral Health Network Salary
Richmond, VA Full Time
POSTED ON 3/27/2025
AVAILABLE BEFORE 6/24/2025

Why Choose Us?

Step into the dynamic role of a Center Operations Coordinator of a 2024 Top Workplace. You’ll lead with vision, passion, and an unwavering commitment to excellence, shaping the future of our behavior technicians and empowering our team to reach new heights of success. 


Benefits We Offer 

  • Salary - $45k - $55k based on experience
  • Health Benefits (Medical, Dental, Vision, and unlimited virtual medical and mental wellness appointments)
  • Generous Paid Time Off: 21 days off in Year 1: 3 personal days, 8 holidays and 10 vacation days
  • CEU days
  • Paid Maternity Leave
  • 401K Matching up to 4%
  • $10,000 Tuition Reimbursement
  • Referral bonus, up to $1000 per new employee
 

Job duties:

  • Oversee daily operations at the center in all non-clinical areas 
  • Oversee center-based therapists/technicians' performance scorecards.
  • Provide reward systems and reinforcers to help drive center-based therapists/technicians' high performance.
  • Provide disciplinary actions when center-based therapists/technicians underperform in non-clinical areas.
  • Support clinical supervisors in the write-up of performance evaluations for all center-based therapists/technicians.
  • Support the Operations Supervisor with the coordination of all Saturday therapy, including Life Prep.
  • Support the Operations Supervisor in managing the substitute process for all center-based therapists/technicians.
  • Coordinate new center-based admissions with the assigned clinical leader.
  • Develop the weekly transportation schedule. Communicate all updates to the team and client families.
  • Collaborate with the Operations team to maintain processes of keeping a safe and clean environment.
  • Work directly with the Operations Team to develop, disseminate, and facilitate transportation for clients.
  • Model and maintain positive client interactions and work environment.
  • Conduct one-on-one instruction to teach clients new skills in a variety of environments
  • Provide daily direct service to clients as needed.
  • Schedule and cover team members' lunch breaks as needed.
  • Help to create and compile materials for needed areas/programs/tasks in collaboration with the clinical supervisors.
  • Coordinates and participates in the completion of all cleaning and classroom assignments daily.
  • Other duties as assigned.

Qualifications:

  • Have at least 1 year of ABA experience providing direct ABA services to clients
  • Registered Behavior Technician (RBT) (or ability to acquire RBT within 90 days of employment)
  • Ability to establish and maintain cooperative and effective working relationships with others
  • Ability to communicate effectively orally and in writing
  • Excellent analytical skills and the ability to solve minor to complex problems
  • Agile, flexible, and solution-driven
  • History of consistently reporting to work and on time   
  • Good driving record

Salary : $45,000 - $55,000

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