What are the responsibilities and job description for the Office Customer Service Administrative Staff position at RCS Wealth Management Group?
We are currently in search of dynamic office/administrative/customer service professionals to join our growing team at our inbound call center. If you have a knack for customer service and possess a thorough understanding of Microsoft products, we want to hear from you.
Key Responsibilities:
Job Type: Full Time
Location; Remote Work From Home
Benefits (Full Time Roles)
•
100% remote within the USA
•
Medical, Dental, and Vision Insurance
•
Automatic 401k contribution
•
Employee referral program
•
At home office set up
•
Bi-annual company retreats
•
Open vacation policy
•
Paid time off
•
Monthly team events
Our Commitment to Diversity
We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion or belief, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, family or paternal status and any other characteristic protected by applicable law. We believe that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. Accommodation is available for applicants with disabilities upon request.
Key Responsibilities:
- Handle inbound calls with the utmost professionalism.
- Efficiently enter data into our CRM system while simultaneously speaking to clients.
- Ensure clear and effective communication with clients to address their needs.
- Participate in and complete all required training sessions.
- Proficiency in Microsoft products including, but not limited to, Microsoft Office.
- Ability to read and write in English.
- Capability to multitask, particularly entering data while communicating with clients.
- Reliable means of transportation.
- Excellent communication skills.
- Completion of all training modules.
- Job Type: Full Time
Job Type: Full Time
Location; Remote Work From Home
Benefits (Full Time Roles)
•
100% remote within the USA
•
Medical, Dental, and Vision Insurance
•
Automatic 401k contribution
•
Employee referral program
•
At home office set up
•
Bi-annual company retreats
•
Open vacation policy
•
Paid time off
•
Monthly team events
Our Commitment to Diversity
We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion or belief, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, family or paternal status and any other characteristic protected by applicable law. We believe that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. Accommodation is available for applicants with disabilities upon request.
