What are the responsibilities and job description for the Director of Quality Assurance position at RD Industries?
Summary
The Director of Quality Assurance will be responsible for developing and implementing the vision and strategy for a transformational total quality system approach and leading a culture of quality through the implementation of best practices; a strong QMS; and quality improvement programs. This position will be expected to identify high-level quality improvement opportunities; including systems, philosophies, techniques, and processes; provide leadership to propose and drive solutions. Requires highly collaborative behavior with other departments. Incumbents must have a customer-focused mindset and be comfortable interacting with customers in diverse markets and geographies.
Position Type/Expected Hours of Work
This is a full-time position. Days and hours of work are Monday through Friday, 8:00 a.m. to 5 p.m.
Education/Experience
- Bachelor’s degree.
- Minimum 3 years of experience in quality assurance.
- Experience in the creation, development and implementation of new programs.
- Internal or external auditing experience.
Essential Functions
- Leads efforts in identifying the root cause of quality issues, establishing corrective actions, and following up to ensure effective resolution.
- Evaluates current quality system, identifies areas for improvement, initiates, and implements quality improvement activities.
- Designs, implements, and documents procedures for process control and process improvement.
- Oversees collection and analysis of statistical data to predict trends and make recommendations for improvement of product quality.
- Educates and trains employees on the quality management system.
- Contributes to go/no-go decisions regarding product quality.
- Drives continuous improvement through the strengthening of quality tools, skills, infrastructure, and process improvements required to achieve business objectives.
- Establishes quality and reliability standards by studying product and consumer requirements with other members of management and with production operators, technicians, and engineers.
- Determine and work with Operations on benchmarks, improvements, goals, and projects
- Establishes in-process product inspection standards by studying manufacturing methods and devising testing methods and procedures.
- Develops Systems to efficiently track, trend, and provide root cause trending along with recommendations to fix
- Establishes rework standards by devising inspection and physical testing methods and procedures.
- Establishes product quality documentation system by writing and updating quality assurance procedures.
- Maintains product quality by enforcing quality assurance policies and procedures and government requirements, collaborating with other members of management to develop new product and engineering designs and manufacturing and training methods.
- Determine Root Cause based on historical trends and information gathered, drive recommendations for change
- Prepares product and process quality reports by collecting, analyzing, and summarizing information and trends.
- Completes quality assurance operational requirements by scheduling and assigning employees and following up on work results.
- Maintains quality assurance staff job results by coaching, counseling, and disciplining employees, planning, monitoring, and appraising job results.
- Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
- Achieves financial objectives by preparing the quality assurance budget; scheduling expenditures; analyzing variances; initiating corrective actions.
- Contributes to team effort by accomplishing related results as needed.
- Determine and work with Finance and Operations on efficiency gains
- Manual Cell setup
- Volumes needed to build automation
- Automated Assembly Time Frames and Machine Utilization –
- Benchmarks established when to build automation
- Identify Automation Needs and Builds
- Time Studies and efficient processes established for automation and systems
- Management of Project Plans
- Go, No Go testing
- Manual to Automated
Competencies
- Performance Management.
- Technical Capacity.
- Organizational Skills.
- Leadership.
- Collaboration.
- Teamwork Orientation.
- Problem Solving/Analysis.
- Communication Proficiency.
Supervisory Responsibility
This position has supervisory responsibilities.
- Carries out supervisory responsibilities in accordance with the company policies and applicable laws.
- Responsibilities include interviewing, hiring, planning, assigning, directing work, rewarding, disciplining employees, performance reviews, and addressing complaints and resolving problems.
Work Environment
This job operates in production manufacturing warehouse. May be required to wear common (PPE)Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
ESSENTIAL PHYSICAL DEMANDS AND TYPICAL WORKING CONDITIONS
ADA Related Requirements
0-24%
25-49%
50-74%
75-100%
Reading, monitoring work, support/guidance, analyzing, preparing data, creating reports, negotiations, communicating with employees, clients, and vendors.
Standing, walking, climbing, stooping, writing, listening, talking, kneeling, filing, sitting for extended periods.
Sedentary work (handling up to 10 pounds)
Office environment: handling office equipment and supplies.
NOTE: The statements herein are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
Travel
Travel is expected 0% of the time for this position.
Knowledge, Skills, and Abilities:
- Must have attention to detail and accuracy.
- Demonstrate a strong work ethic, self-motivation, attention to detail and be able to manage multiple projects.
- Strong computer skills
- Strong organizational skills
- Strong oral and written communications
- Ability to analyze and solve problems
- Ability to positively persuade and influence others
- Ability to read and interpret documents such part drawings, schedule formats
- Ability to gather data, compiles information, and prepares reports
- Knowledge of inspection, test and measurement techniques, including statistical analysis and sampling techniques, to study QA and quality problems in federal and various market environments.
- Effective oral and written communication skill to interact with others, facilitate team operations, prepare reports, policies, and other documentation and make presentations to management and others.
- Effective interpersonal and leadership skills to provide one-on-one training as necessary in order to establish and promote an effective quality focused company culture promoting continuous improvement.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
AAP/EEO Statement
RD Industries is an Equal Opportunity / Affirmative Action employer and maintains a drug free workplace. All qualified applicants are considered without regard to age, sex, gender identity, sexual orientation, race, color, national origin, religion, protected veteran’s status, marital status, physical disability or any other characteristic protected by law.
