Full-Time Administrative Office Assistant

NOW HIRING: Full-Time Administrative Support Specialist

This role is ideal for someone seeking long-term, stable employment in a supportive office environment.

We are a small, fast-paced office within the real estate training and marketing industry, seeking a reliable administrative assistant who thrives in a structured, results-driven environment. RD Training Systems provides training, coaching, systems, and marketing strategies to help real estate professionals grow their businesses. This full-time, onsite position is ideal for someone who has strong communication skills, enjoys administrative work, values organization, and performs exceptionally in a role with steady, recurring responsibilities. If you are detail-oriented, dependable, and take pride in maintaining efficient operations, you will be an excellent fit for this role.

Who This Role Is Perfect For:

• Strong communication skills
• Someone who prefers consistency and structure in their workday
• A reliable individual who appreciates routine and is committed to a long-term opportunity
• Someone who can multitask effectively while ensuring accuracy and consistency under time-sensitive demands
• Confident and professional when engaging with clients
• Detail-oriented and organized, with a strong commitment to keeping the office running efficiently and effectively

Key Responsibilities:

• Responsible for morning office open procedures, including reviewing mail and voicemail messages
• Support the CEO, executive team, and sales team with admin tasks and projects
• Monitor and respond to calls, texts, and emails; route as needed
• Coordinate client registrations for upcoming events, providing helpful information and reinforcing the value of attendance
• Manage email/text campaign schedule in Google Calendar; set up events in AddEvent
• Build and clean contact lists; perform online research and lead gathering
• Create and manage email/text campaigns
• Enter client and payment information into Google Sheets to maintain a client database
• Create payment plans, process payments, update accounts, and generate past-due invoices
• Scan and file client registration forms (digital physical)
• Prepare and mail confirmation packets via FedEx; schedule pickups
• Order and restock office/shipping supplies
• Assist with lead list prep and event logistics
• Help clients access the portal, retrieve and download materials, and implement the training program
• Direct clients to the appropriate contact for support
• Communicate effectively with clients while maintaining professional adherence to company contracts and policies

Requirements:

• 5 years of experience working in an office setting
• 3 years of experience with Microsoft Office Suite — especially Excel, Word, Outlook, and PowerPoint
• Strong analytical, organizational, project management, and communication skills
• Proven ability to manage multiple tasks, clients, and deadlines simultaneously
• High attention to accuracy and detail in all aspects of work
• Excellent customer service skills with the ability to handle complex situations professionally
• Highly organized and able to prioritize competing responsibilities with efficiency
• Takes initiative and approaches problem-solving independently and creatively
• Tech-savvy and able to quickly learn and adapt to a variety of digital tools and platforms
• Excellent verbal, written, and interpersonal communication skills
• Capable of managing a heavy workload while staying organized and consistently following through on tasks
• Able to work independently with minimal supervision while collaborating effectively with a team
• Personable and consistent, with a strong sense of responsibility and a willingness to take initiative
• Self-starter with a willingness to contribute new ideas and take ownership of varied tasks
• Strong internet research skills to support a wide range of tasks and information-gathering needs

Preferred Qualifications (not required):

• Experience working in a small office or fast-paced administrative environment
• Background in event coordination, client onboarding, or customer communication
• Proficiency with platforms for text/email marketing, online registration, and lead generation or contact sourcing
• Previous involvement in event preparation, scheduling, or lead management