Production Supervisor/Dispatcher

About Re:Dish
At Re:Dish, we believe in a sustainable future where reusable containers replace single-use plastics in corporate cafeterias, schools, and beyond. By providing durable, reusable containers to institutions across the metro Boston area, we’re reducing plastic waste, lowering carbon emissions and inspiring change by helping our planet. Join us and be part of a team dedicated to creating a greener future. Learn more about Re:Dish at www.redish.com

Re:Dish is hiring an Operations Supervisor/Manager to partner closely with the General Manager at our Philadelphia location. You will work with the GM to oversee the day-to-day warehouse operations, including inventory management, stock control, and logistics workflows. This on-site position managing hourly operations associates and Route Drivers.

Key Responsibilities:

• Operational Management: Oversee daily operations of the facility, ensuring throughput goals are met efficiently and on time.
• Team Leadership: Lead, mentor, and grow a team including Operations Associates and Box Truck Drivers.
• Analytics & Reporting: Prepare, analyze and present facility performance and opportunities to senior management. Establish and monitor department KPIs.
• Quality Control: Implement and monitor quality control processes to ensure products meet standards consistently
• Headcount & Budget Management: Develop and manage the facility's headcount and budget, including cost control measures and efficiency improvements.
• Inventory Management: Oversee inventory levels, ensuring supplies are available for processing and finished products are correctly stored and shipped on-time.
• Facility Maintenance: Ensure the facility is always pristine: organized, functional and comfortable for the team to be productive.
• Process Improvement: Identify and implement process improvements to enhance productivity and reduce waste
• Safety: Ensure that all safety regulations and guidelines are followed, promoting a safe working environment for all employees.
• Compliance: Ensure the facility and Trucks complies with all relevant local, state, and federal regulations.

We're ideally seeking:

• 5 years of relevant experience leading large teams in Operations, Warehouse, Manufacturing or Retail environment,
• 2 years of managing teams of 7 hourly employees
• Experience driving a Box Truck and managing Drivers and routes
• Strong leadership qualities with a passion for building and mentoring high-performing teams of hourly workers.
• Demonstrated ability to engage in effective development conversations, including providing corrective actions, to foster professional growth and maintain team performance.
• Strong analytical and problem-solving abilities, with a focus on continuous improvement.
• Superior communication and organizational skills with attention to detail
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations
• Team player, working effectively with peers and supervisors
• Proficient in the use of Excel, Google and Microsoft Office Suites.
• Strong written and verbal communication skills; bilingual in Spanish is a plus.

Working Conditions:

• The role requires physical presence in the facility, with regular interaction with production staff and hands-on involvement in operations.
• Must be able to work in a fast-paced environment and handle multiple priorities simultaneously.

Job Type: Full-time

Pay: $23.00 - $25.00 per hour

Expected hours: 30 – 40 per week

Benefits:

• 401(k)
• Paid time off

Schedule:

• 8 hour shift

Work Location: In person

Salary : $23 - $25