Quality Assurance Manager - Open to Relo!

Our client, a family-friendly food manufacturing company, is seeking a Quality Assurance Manager due to an internal promotion. Quality Assurance Manager job opportunity for an experienced Quality professional with 5 years of related quality experience in a Food Manufacturing environment.

Relocation assistance is available for qualified candidates out of state.

In this role you will:

• Maintain FSSC 22000 Certification.
• Ensure Quality Management System processes and documents are in place and employees are trained to support FSSC 22000 Certification, Food Safety, and GMP’s.
• Perform periodic QMS reviews and track objectives for quality, product, and process improvement.
• Generate Quality Scorecards and reports for aspects of plant quality including Customer Complaints, CAR’S, and COPQ.
• Customer Concern Management. Investigate customer concerns, perform Root Cause Analysis, and develop Corrective and Prevention Actions. Lead the resolution and ensure timely follow-up of quality issues to maintain customer satisfaction.
• Oversee internal and external audits.
• Quality Liaison with current and prospective customers.
• Responsible for maintaining third-party certifications including Kosher, Halal, and Organic.
• Provide oversight and training to the Internal Audit Team.
• Provide QMS & Quality Awareness Training to new and existing employees.
• Provide leadership and guidance to Quality Technicians.
• Lead the Food Safety Quality Culture Team.

Qualifications of the Quality Assurance Manager:

• 5 years’ experience in Quality Assurance in a Food, Beverage or Chemical Manufacturing environment.
• 2 years of Supervisory or Management experience.
• Quality Management Systems experience in a manufacturing environment
• Bachelor’s Degree in a highly related field
• Food Safety and QMS expertise
• Experience maintaining customer complaint processes and mitigation
• Advanced knowledge of Lean, Six Sigma, and Project Management best practices
• Working knowledge of EXCEL spreadsheets, Microsoft Office Suite, and various quality documentation software
• Above average attention to detail
• Strong multi-tasking abilities
• Above average ability to communicate orally and in writing
• Able to work independently and safely