What are the responsibilities and job description for the Operations Manager position at ReaderLink?
Description
Essential Functions: To perform the job successfully, an individual should demonstrate the following competencies to perform the essential functions of this position:
Essential Functions: To perform the job successfully, an individual should demonstrate the following competencies to perform the essential functions of this position:
- Planning, organizing and controlling of assigned departmental operations.
- Plan out all warehouse resources and activities in relation to company objectives and sets targets.
- Make plans to develop staff of warehouse associates by conducting on-job training.
- Follow up and control daily attendance.
- Drives team to maintain housekeeping of department and surround area.
- Implement cost reduction principle in all aspects of warehouse transactions and activities.
- Audit of daily labor.
- Motivate staff to strive for an efficient and effective warehouse administration.
- Enhance subordinates’ capability through training and providing promotional opportunities.
- Strive to improve all warehouse operations according to company’s objectives.
- Communicating with other departments and team leaders on a daily basis.
- Overseeing stock control and processing orders.
- Ensuring quality, delivery budget and environmental objects are met.
- Responding to and dealing with internal customer communication via e-mail, fax, and telephone.
- Plan future capacity requirements and staffing needs to meet the requirements.
- Produce and analyze reports and statistics on a daily, weekly and monthly basis.
- Briefing team leaders on a daily basis.
- Maintain standards of safety and security in the work environment.
- Ensure compliance with company and facility policies.
- Knowledge of warehousing and distribution practices.
- Working closely with the other department heads to assure proper staffing is always in place to handle the workload as needed.
- Familiarity with computer systems, warehouse system.
- Must be able to shift priorities easily.
- Recommends and assists in the implementation of goals and objectives.
- Other duties may be assigned, directed or requested.
- Bachelor's degree in operations management, business management or equivalent years of experience 5-7 years of previous experience in distribution, logistics, operations planning and/or facility supervision and management.
- Previous supervisory experience is required.
- Manual dexterity required.
- Exposure to leg and feet fatigue due to 80% of management’s time in warehouse floor supervision.
- Must have excellent communication skills, both written and verbal
- Ability to speak with all levels of the organization
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
- Be able to write and speak fluently in English
- Must be proficient in mathematics
- Ability to add and subtract two-digit numbers and to multiply and divide with 10’s and 100’s
- Must possess solid judgment and strong decision-making skills to independently manage this fast-paced customer service driven operation.
- The work performed is in a warehouse environment
- The employee is frequently exposed to vibrations and dust and will be working around moving machinery
- The noise level in the work environment is usually moderate at low decibels
- Must be able to work in a fast paced, team environment
- Benefits include:
- Medical Insurance- Starts day one
- Dental insurance- Starts day one
- Vision insurance- Starts day one
- 401k Match
- Generous Paid Time Off Program
- Employer Paid Employee Life Insurance
- Supplemental Life Insurance
- Disability insurance
- Paid Holiday's
- Referral Bonus program
- Employee discount program
- Generous Book Discount
