What are the responsibilities and job description for the Auto Parts Customer Service Associate position at Reading Auto Parts?
Reading Auto Parts is a locally owned and operated Napa Auto Parts Store and is seeking a full time EXPERIENCED Automotive Parts Counter person. Candidate must be self motivated, responsible, and willing to provide excellent customer service to both our wholesale and retail customers.
Come join a company that is locally owned but nationally recognized.
You will have a consistent schedule every week. No late nights!
Responsibilities:
- Provide exceptional customer service to all store customers
- Assist both retail and wholesale customers with their auto parts questions and needs, either in person, via the telephone, or through online ordering
- Handle cash, credit card, and other purchasing transactions
- Operate the store point of sale system to search for parts and customer accounts, and to invoice and pull orders
- Pull and prepare inventory orders for customer pick up or delivery
- Operate the electronic and paper cataloging system to retrieve up to date parts information
- Effectively communicate features, benefits, and warranty policy information to customers.
- Demonstrate a positive, helpful attitude as well as professional conduct and appearance at all times.
Qualifications:
- Automotive Parts Counter experience preferred
- Knowledge of automobiles, trucks and their systems
- Must be able to work retail hours
- Passion for delivering customer care and building long term relationships
- Enjoy working with people in a fast paced environment
Work Remotely
- No
Job Type: Full-time
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekend availability
Experience:
- Automotive Parts Counter: (Preferred)
- Automotive Parts Knowledge: (Preferred)
- Customer Service Skills: (Preferred)
License/Certification:
- Driver's License (Preferred)
Work Location: In person
Job Type: Full-time
Pay: $16.00 - $22.00 per hour
Expected hours: 40 – 48 per week
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Ability to Commute:
- Reading, PA 19601 (Required)
Work Location: In person
Salary : $16 - $22