Assistant Property Manager

Prominent property management company is seeking an experienced Assistant Property Manager, managing several residential buildings in the Upper East Side of Manhattan. The ideal candidate will have an outgoing personality, a positive, team-orientated attitude and proven ability to interface with varying levels of staff across the organization, tenants, vendors, contractors and other third-party business relationships.

Job Specific Responsibilities and Duties:

• Correspond with residents to help resolve issues and complaints.
• Notify property manager of resident issues that need escalation.
• Attend various meetings (Board meetings, Annual and Semi-Annual) and draft minutes.
• Prepare documents for distribution at semi-annual meetings.
• Draft employee reprimand letters and attend disciplinary meetings when needed.
• Participate in special projects for each property (i.e., amenity space renovation, LL11 work, hallway renovation).
• Attend construction meetings with engineers, contractors, and designers.
• Respond to inquiries for building documents (i.e. budget, financial statement, by-laws, land lease and any amendments, insurance, etc.).
• Assist in creating protocol and procedures for special projects. 
• Collect fees and security deposits, alteration agreement, indemnities, certificates of insurance, scope of work, licenses, architectural drawings, and any required permits or filing with the DOB.
• Correspond with the building’s third party architect and structural engineer if necessary.
• Ensure owners and contractors comply with DOB requirements and procedures.
• Notify super, concierge, and residents of any renovation work.
• Contact resident manager to do walkthrough after all work is complete and request closeout of any open DOB permits.
• Request security deposit refund check and send to residents. 
• Prepare and facilitate building memos to residents.

Basic Responsibilities:

• Respond to incoming calls, e-mails and in-person requests.
• Comply with company policies, practices and procedures.
• Attend meetings and prepare follow-up as needed.
• Set goals, prioritize and execute duties of the position.
• Manage documents, files and electronic information in an organized, efficient and secure manner.
• Interact with internal and external clients in a professional and pleasant manner. 
• Represent company as a professional in appearance.
• Communicate written and oral communication at the highest level of professionalism and integrity.
• Perform quality and quantity duties as your knowledge expands in the position.
• Complete company required training courses as assigned.

Qualifications:

• Bachelor’s degree.
• 2-3 years of experience in a residential property management role
• Exhibit strong verbal and written communication skills.
• Possess a strong proficiency in Microsoft Office: Word, Excel, PowerPoint and Outlook.
• Must be a self-starter capable of working within deadlines.
• Maintain client focus.

Basic Requirements:

• Possess basic personal computer skills.
• Exhibit strong numerical ability.
• Execute tasks with accuracy and attention to detail.
• Perform responsibilities with honesty and integrity.
• Possess ability to adapt to changing environment.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

The job description outlined above is considered a core list of job duties/requirements.  This document should not be considered a complete or comprehensive list.  The incumbent assigned to this position is required to perform the duties listed above.  The incumbent is also expected to adapt to changes and/or additions as needed.  Nothing contained within this document is intended or shall be construed to create or constitute a contract of employment between any employee or group of employees and the company and its subsidiaries.  The company retains and reserves any and all rights to change, modify , amend, add to or delete from any section of this document as it deems, in its judgment, to be proper.