What are the responsibilities and job description for the Dental Front Office Staff position at Real Life Dental?
About the Practice
At Real Life Dental- Blacksburg, our patients are our highest priority. Our dentists and team give our patients full attention, offering a full range of services. We provide quality care in a warm, relaxing environment and use the latest technologies to ensure precise, comfortable treatments. We are committed to our patients’ smile and comfort, and work hard to help them achieve and maintain a healthy smile for life.
Job Description
FANATICAL PATIENT FOCUS OBSESIVE COMMITMENT to EXCELLENCE RADICAL CANDOR INFECTIOUS ENTHUSIASM CREATIVE ADVANTAGE
These are the core values used to build our practice, and we are looking for a passionate individual to join and grow with our expanding dental team. Our perfect candidate is someone who lives up to our Core Values and is looking for a career, not just another job. This candidate will be a self-starter with critical thinking skills and a desire to be part of the best dental team around! If this sounds like you, we would love for you to apply!
Benefits include:
- Bonus Opportunity based on collections
- Holiday Pay
- Paid Time Off
- Medical/Vision Insurance
- HSA/FSA
- Dental Benefits
- Dependent Care FSA
- 401k
Experience in a Dental Office is not required to be considered for this position, but strongly preferred. Starting pay based on experience.
Qualifications
- High school diploma or equivalent required.
- A minimum of one year of front office experience in a dental setting is preferred.
- Proficiency with Microsoft Office Suite.
- Knowledge of dental software strongly preferred.
Responsibilities
As a Front Office staff member, you play an important role in our office and perform a wide range of responsibilities, to include:
- Open the office and maintain the appearance of waiting areas and patient restrooms.
- Schedule and confirm patient appointments.
- Verify insurance for all clinical appointments.
- Collect all monies due for services rendered.
- Develop and maintain doctor/hygiene schedules as necessary.
- Greet and check patients in and out, before and after treatment.
- Educate, consult and present patient treatment plans.
- Responsible for Account Receivable to include, sending of billing statements, aging reports, and collections, if applicable.
- File insurance pre-determinations.
- Conduct financial consultation with patients when new treatment plans are presented, as applicable.
Benefits Offered
In return for providing an excellent patient experience, we offer a great benefits package to include health and dental benefits, 401(k), holiday pay and paid time off.
Requisition Number
2025-14632
