What are the responsibilities and job description for the Maintenance Technician position at Real Property Management Eclipse?
Benefits:
- 401(k) matching
- Health insurance
- Paid time off
Maintenance Technician
A Maintenance Support Technician is responsible for supporting all of the business’s maintenance activities. Strong candidates will bring a full range of knowledge, including but not limited to; general handyman skills, electrical, plumbing, carpentry, dry walling, landscaping, and HVAC. The Maintenance personnel will perform tasks assigned by the maintenance coordinator and authorized by the company. This position will be responsible for the timely and professional completion of tasks to the standards of Real Property Management Eclipse
ESSENTIAL RESPONSIBILITIES
- Application and knowledge of general maintenance work and repairs such as: drywall, paint, appliance installation, basic HVAC knowledge, carpentry, basic electrical, basic plumbing, etc,.
- Perform and provide exceptional quality work and services
- Perform work in a timely manner
- Aids in the scheduling work order, communicate, perform, inspections
- Maintain accurate maintenance records including special maintenance addendums, sprinkler lists, yard care lists, warranty lists, asset lists, etc.
- Maintain the established customer service standards for both owners and tenants
- Train and develop maintenance team members if applicable
- Ensure that business development targets are met
- Helps ensure the maintenance revenue targets are met
- Ensures approval for work before performing the work order
- Protect and promote the company culture and morale
- Promptly respond, pursue and resolve customer and vendor issues.
- Manage the operation of company maintenance vehicle and maintenance tools
- Assist answering service with after-hours emergency maintenance issues
- Properly document work order notes, activities, mileage and time
- Reports to Operations Manager
- Participates in Daily, or Weekly Meetings
KEY ATTRIBUTES
- Must have excellent technical skills
- Highly organized
- Excellent presentation and negotiation skills
- Written and verbal communication skills
- Detail conscious
- Sense of urgency
- Excellent telephone manner and technique
- Highly detail oriented and organized in work
- Strong analytical thinking and troubleshooting skills
- Excellent communication and interpersonal skills with a customer service focus
- Ability to act and operate independently with minimal daily direction from manager to accomplish objectives
- Proficiency with email and Microsoft Office applications
- Ability to work cooperatively and collaboratively with all levels of employees, management, and external agencies to maximize performance, creativity, problem solving, and results
The Maintenance Personnel are organized with strong time management skills and an understanding of prioritization. Naturally driven to provide excellent customer service and to instill trust, the Maintenance personnel are a natural communicator with good attention to detail, a sense of urgency, and a professional demeanor.
REQUIREMENTS
- Minimum of two (2) years’ experience in residential maintenance or suitable experience in housing repairs
- Own tools necessary for basic maintenance functions
- Ability to prepare, write and communicate effectively with clients, vendors, and staff
- Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations
- Ability to schedule and estimate workers hours and requirements to complete tasks
- General maintenance and repair knowledge
- Local area knowledge
- After hours calls and site visits as necessary
- Intermediate skills in Microsoft Office
- Knowledge of the Internet and email
- Basic telephone switchboard knowledge
- Drivers License and Current Insurance
Metrics:
- Customer Service Surveys
- Performance Evaluations given after the first 90 days, and annually thereafter
- Report from Direct Supervisor
Salary:
- $30/hr
- Medical
- 401 (k)
- PTO
- Paid Vacation
Salary : $25 - $35