What are the responsibilities and job description for the Concierge position at Real Property Management, Inc.?
Full Time role: Schedule is Monday - Friday 11:00 pm - 7:00 am
A Concierge is a customer service employee who works in a high-rise community. They are the visible point person for the business enterprise and are there to be available to guests/customers at all times. They are considered to be upscale, high-end information, desk employees. The concierge will need to be familiar with the surrounding area to provide directions. The Concierge also performs other services for residents, which may involve receiving packages at the front desk for a resident, or ensuring that a resident’s dry cleaning is picked up or dropped off.
Job Duties and Responsibilities
Duties include but are not limited to:
- Welcomes guests/new customers to facility.
- Performs various administrative/managerial tasks in support of the facility's mission.
- Creates a positive experience for guests by attending to their needs and answering questions.
- Create reservations for residents to use building amenities.
- Other duties as assigned.
Knowledge and Skills
- Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level.
- Professional communication skills (phone, interpersonal, written, verbal, etc.).
- Professional customer service skills.
- Self-motivated, proactive, detail oriented and a team player.
- Time management and time critical prioritization skills.
Education and Experience
- High School Diploma or GED Required
- 1 – 3 years of directly related or closely related experience
Working Conditions
- Non-Typical office environment (frequent standing, walking, talking, etc.), both inside activities
- and outside activities.
- Overtime may be required (on-call, weekends, 24hr emergency, etc.)
- Frequent social interaction
- Free Onsite Parking
Job Type: Full-time
Pay: $21.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Holidays
- Monday to Friday
- Overnight shift
Application Question(s):
- Able to work full time 11pm -7am overnight shift?
Experience:
- Concierge: 2 years (Preferred)
- Front desk: 2 years (Preferred)
Work Location: In person
Salary : $21
