Onsite Community Manager (Bilingual : English / Spanish)
Location : Reno, NV Two multifamily properties (approximately 150 units total)
Enjoy the unique benefit of complimentary onsite housing in a spacious 2-bedroom, 2-bathroom
townhome (valued at $1,950 / month; utilities not included). This is a fantastic opportunity to live where you work while making a positive impact on your community.
We are seeking a dedicated, bilingual Onsite Community Manager to oversee operations at two multifamily properties. This is a full-time, 40-hour-per-week position for an organized and proactive leader to foster exceptional living experiences for our residents while managing day-to-day operations.
Key Responsibilities
Administrative Support :
- Work closely with the corporate team and Regional Manager to create a professional, well-functioning team.
- Conduct regular property inspections, including common areas, units, and grounds.
- Ensure seamless move-in and move-out processes, including detailed apartment inspections.
- Submit payroll and ensure team members are aligned with company policies.
Financial Oversight :
Ensure timely rent collection, handle delinquent accounts, and oversee eviction proceedings asnecessary.
Manage property budgets, financial reporting, and expense tracking to maximize income andminimize costs.
Make recommendations for capital improvements and repairs.Leasing & Marketing :
Promote apartments through tours, phone inquiries, and online platforms.Analyze market trends and monitor competitive properties to maintain a strong market position (market survey).Oversee timely lease renewals and implement resident retention programs.Ensure accurate completion of lease documents, resident applications, and financial records.Leadership :
Train, coach, and supervise the part-time Assistant Manager and onsite maintenance staff.Lead staff meetings and provide clear direction to ensure exceptional service delivery.Handle hiring, training, and performance evaluations for onsite team members.Customer Service :
Maintain high standards of resident satisfaction by responding promptly to service requests andconcerns.
Foster positive relationships with residents, ensuring a clean, safe, and well-maintainedcommunity.
Manage security deposit dispositions and move-out procedures efficiently.What You'll Bring :
Bilingual proficiency in English and Spanish is required.Prior property management experience, preferably in multifamily residential communities (3 years in a similar role).Strong leadership, communication, and organizational skills.Proficiency with property management software (e.g., Yardi, AppFolio) and Microsoft Office Suite.Reliable transportation, a valid driver's license, and auto insurance for occasional travel.What We Offer :
Complimentary onsite 2-bedroom, 2-bathroom townhome housing (valued at $1,950 / month; utilitiesnot included).
Competitive hourly pay : $18-$22 / hour based on experience, when factoring in free rent ($30-34 / hour).Quarterly bonuses and year-end performance-based bonuses.Comprehensive medical, dental, and vision benefits.Paid time off, including holidays and vacation days (after 6 months probationary period).Professional development opportunities and a supportive, team-oriented environment.Who You Are :
Organized and detail-oriented.Proactive and able to take ownership of tasks and projects.Committed to providing excellent customer service.Tech-savvy and comfortable with property management systems and tools.This role is ideal for someone who is growth-oriented, proactive, and focused on delivering
exceptional resident experiences.
We are an equal opportunity employer committed to diversity and inclusion.
Salary : $18 - $22
