Onsite Manager/ Recruiter

Job Description

Job Description

Warehouse Onsite Manager / Recruiter

USA Parkway

55k

Monday - Friday, 5 : 30am-2 : 30pm

The primary purpose of this position is to manage shift and fulfillment-related functions directly at a customer’s location. Additionally, the onsite manager may lead and manage a team directly, ensuring optimal staffing and operational efficiency. The scope of this role will vary based on the customer and account size. The main focus of the Onsite Manager is to ensure that the client needs are met in respect to the fulfillment of the staffing requirements and management of the workers being supplied by either Indeed Flex or our partner agencies, providing feedback to both the client and internally.

Responsibilities & Duties

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential responsibilities and duties of the position.

• Build and maintain good relationships at all levels of the customer’s organization and deliver exceptional service by handling all customer service inquiries, concerns, and issues and ensuring consistent quality.
• Works with the customer’s team to coordinate and forecast staffing requirements.
• Facilitate new hire orientations and pre-training with temporary staffing employees for proper transition to the assignment.
• Oversee quality control functions, such as tracking r attendance, productivity, and overall job performance to ensure Customer Satisfaction (CSAT).
• May lead and direct Onsite Supervisor team based on the size and scope of the account.
• Manage and oversee daily timekeeping process and reconciliation of time to ensure payroll and invoice accuracy.
• Perform quality control functions to ensure the customer is satisfied across all levels of the organization.
• Complete daily, weekly, and monthly reporting on key performance indicators and use the information to communicate with the customer and identify areas for improvement.
• Counsels temporary employees relative to attendance, productivity, and overall job performance
• Maintain compliance with operations, systems, and employee records. Ensure compliance with the contract between the customer and Indeed Flex for background checks, drug screening, billing, and any other terms outlined in the agreement.
• Ensure accurate and timely information about the account and assigned temporary employees are entered into the operating system. Maintain customer information relative to specific on-site accounts in the system.
• Perform quality evaluations on temporary employees, through the rating system.
• Participate in the customer’s safety program and verify that employees follow safety policies and PPE requirements. Accident review, investigations, and report of injury with the safety department as needed.
• Implement employee programs and activities to improve KPI performance, such as absenteeism and turnover.
• Assist in the coordination and selection of secondary vendors.
• Communicate regularly on account status, to appropriate internal stakeholders
• Complete measurement and reporting every week, including analyzing key performance indicator measurements and identifying opportunities for improvement.
• Complete and facilitate partnership review meetings with the customer and Indeed Flex team every quarter, ensuring quality and continuous improvement.
• Participate in the customer’s meetings as appropriate to stay informed of the operations.
• Work closely with all relevant internal stakeholders to ensure that appropriate demand requirements are reported back to those stakeholders so they can ensure a good quality supply which can satisfy that demand.

Qualifications & Skills

Preferred Qualifications

Work Environment

This job operates in a commercial or production environment. There may be fluctuating hot or cold temperatures, noise, and safety needs to comply with for site navigation. This role routinely uses standard office equipment to complete daily responsibilities and duties.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand, walk, use hands to finger, handle, or feel; and reach with hands and arms. The employee is required to sit or stand at a desk indoors for most of the day and is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must frequently lift and / or move up to 10 pounds and occasionally lift and / or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Position Type / Expected Hours of Work

Full-Time Position. Hours are subject to change based on business and client needs. Shifts are not limited to regular business hours. Weekend shifts, early mornings, and occasional evening work are required as part of the role. Flexibility is a key requirement to adapt to changing schedules and operational demands.

Salary : $55,000