What are the responsibilities and job description for the Bilingual Onsite Manager position at Security Public Storage?
Company Overview
Security Public Storage (SPS) is a family-owned and operated self-storage company with over 50 self storage facilities located in California, Oregon, Nevada, Maryland & Virginia.
Job Summary
Seeking a highly ambitious, career-oriented, resourceful individual fluent in English & Spanish to live on site and manage our busy facility in Sparks, NV. The typical schedule for the onsite manager is Tuesday thru Saturday (Sundays and Mondays off).
Compensation and Perks
- $15 per hour plus commission and as a condition of employment, the co-manager will live onsite and be provided a 2 bedroom 2 bath apartment, - with all utilities included. The gross wage value of the housing & utilities in the Sparks market is over $1750 per month.
- 1.5% commission of the gross revenue collected by the facility monthly above the threshold set at the time of hire. Initially, we estimate this to be $100-$200 per month initially, but this commission grows aggressively as rents increase and many long-term managers make over $1000 per month from this component alone.
- 6.25% commission on all merchandise sales, paid monthly. This includes all locks, boxes, and packing supplies.
- Combined between the provided housing and separate commission between $10-$15 per hour additional – bringing the potential combined equivalent compensation to between $25 and $30 per hour!
- We offer HMO and PPO insurance plans, as well as HSA plans through Kaiser Permanente. The company covers 80% of the employee’s contribution for any sponsored plan. You are eligible to enroll in medical, dental and vision insurance after 60 days of employment.
- During your first year of employment you will accrue one week’s vacation time, as well as three days of sick time and one floating holiday.
Duties
- Oversight of all day-to-day operations
- Works alongside team members and direct reports to maximize sales, marketing, occupancy, and revenue growth the facility
- Provides outstanding customer service including assessing and resolving customer queries and problems and professionally
- Effectively sells storage units to telephone, walk-in and email inquiries by employing the methods within our Call Flow Guidelines
- Completes leases and other documentation in a neat and orderly manner
- Reduces delinquent accounts through telephone, text and email contact
- Networks with other businesses to grow awareness and expand presence within the local community
- Audits inventory and other administrative tasks
- Maintains exemplary curb appeal in both our office and throughout that facility, including sweeping units, cleaning hallways and disposing of debris
Qualifications and Skills
- Bilingual in both English and Spanish
- Sales and marketing experience or mindset
- Passion for interacting with the public
- Meticulous attention to detail and organization skills
- Enthusiasm for face-to-face networking
- Proficient with technology including CRMs, web browsers and the Microsoft Office Suite
- Receptive to ongoing coaching and feedback
- Previous property management experience a plus
We value diversity at Security Public Storage. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
*Commission and potential wages resented above are for representative purposes and actual earning will be based on actual sales numbers.
Job Type: Full-time
Pay: $15.00 - $25.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
Work Location: In person
Salary : $10 - $15