What are the responsibilities and job description for the Vice President of Operations and Strategy position at REALTORS Association of Lake and Sumter Counties?
Vice President of Operations and Strategy
The Vice President of Operations and Strategy is responsible for managing the association’s operations, implementing, and revising operational policies and guidelines, and oversees the day-to-day business activities as directed by the CEO. The Vice President of Operations and Strategy focuses on strategy by setting, developing operational strategies, setting direction, making high-level decisions, aligning departments with company goals,coordinates with members and affiliates.
Responsibilities include:
- Review Monthly P&L with CEO and accountant.
- Work directly with all departments to ensure efficiencies and set goals.
- Member Services - Assist employees with customer service operation and platform.
- Provide exceptional customer service to members and the public through surveys and outreach
programs designed specifically for RALSC.
- Ensure Bylaws and Administrative Procedure Manual (APM) are both updated as appropriate.
- Develop, modify, and implement operational policies and guidelines for the organization, in
preparation for review by CEO.
- Researching and implementing new directives for business growth and prosperity.
- Developing and implementing guidelines for employee evaluations, recruitment, and promotion.
- Provides support to department heads by identifying challenges and assisting tin the development and
implantation of effective solutions.
- Directs and coordinates approved staff programs, projects, and major activities.
- Directs community projects and assistance.
- Manage procurement and resource allocation.
- Assist CEO with performance evaluations and employee assignments. Prepare weekly time-cards for payroll.
- Liaison to benefits administrator.
- Maintain and acquire business relationships with affiliate partners
- Attend with or in lieu of CEO local meetings as they pertain to Real Estate issues for RALSC.
- Distribute monthly, quarterly, and annual reports as directed.
- Maintain a positive attitude and teamwork approach and implement staff retention processes such as
recognition and reward systems.
- Performs duties as assigned by CEO.
- Travel to state and national conferences as directed by CEO.
Qualifications:
- Must be able to move and/or lift up to fifty (50) pounds.
- Bachelor’s degree or three-plus years work experience
- Excellent Leadership Skills
- In-depth Knowledge of Association Management and Operations
- Analytical skill to evaluate data and make operation decisions.
- Be highly organized and detail oriented.
- Have strong customer service skills and ability to work under pressure and multitask
Job Type: Full-time
Pay: $65,000.00 - $75,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
Ability to Commute:
- Tavares, FL 32778 (Required)
Ability to Relocate:
- Tavares, FL 32778: Relocate before starting work (Preferred)
Willingness to travel:
- 25% (Required)
Work Location: In person
Salary : $65,000 - $75,000