Commercial Property Manager

The Property Manager (“PM”) will report to the Director of Property Management & Lease Administration (“DPMLA”). The role and tasks of the Property Manager will include but are not limited to the following:

• Travel to properties to perform site inspections; once per quarter per property. Enter property visit information into the Yardi Inspection Module and provide to assigned Partner for review.
• Provide customer service to tenants resolving any issues or complaints.
• Obtain quotes on any repairs or maintenance, hire applicable contractors and see through completion.
• Correspond with tenants during any repairs or maintenance and confirm when completed.
• Enter work orders into the Yardi Maintenance Module.
• When repairs or maintenance are required review construction close-out book for any applicable warranties and review lease for obligation language.
• Assist in transferring utilities once we have a tenant in accordance with the applicable lease terms.
• Coordinate all facilities maintenance and manage all vendor relationships.
• Regarding a sales contract; create a warranty list and attach copies of all applicable warranties and provide to paralegal prior to closing (upon request).
• If we enter into a sales contract for a shopping center or a multi-tenant property that we create a list of any applicable maintenance agreements/vendor contracts and attach copies of the actual maintenance agreements/contracts to provide to paralegal prior to closing (upon request).
• If we enter into a sales contract for a shopping center or a multi-tenant property that we pay utility bills for create a list of all utility accounts along with copies of our most recent bills and provide to paralegal prior to closing (upon request).
• Obtain business licenses for our projects when applicable. Renew every year until sold.
• To monitor the Aged Delinquency report for rent, CAM, taxes and insurance payments from tenants after the project is turned over from Lease Administrator. Send out late rent notices and coordinate with Lease Admin and Principal to send default notices or coordinate with Legal (Maude) and Principal to pursue eviction or legal action when applicable.
• Work closely with the Asset Management team to prepare annual CAM budgets in Excel and Yardi. Work monthly variance reports.
• Bill tenants and collect for any Outparcel Contributions, fees associated with REA, Associations dues, HOA, etc.
• Obtain certificates of insurance on our various projects from our insurance company, request COI from vendors relating to that job.
• Review and save Tenant COI’s received from Gallager Bassett.
• Review and save Tenant COI’s received in-house and then submit to DPMLA, whom will send to Gallagher for processing.
• Coordinate with in-house Project Managers to establish utilities.
• Once construction is complete on a project make sure to obtain evidence of building coverage from tenant if tenant is responsible per the Lease. Provide copy of the certificate to DPMLA.
• Annually coordinate with the Insurance Coordinator (Heather) to review our active projects insurance spreadsheet from Gallagher Bassett to get ready for our annual insurance renewal.
• Receive, review and approve all utility bills for projects via the Yardi database.
• Taxes:
• Maintain property tax spreadsheet for all projects, note the tax amount due, the due and payable date and the penalty and/or delinquent date.
• Send emails to Partners to let them know that we have received the bill and work with Partner if an appeal is needed.
• Update tax spreadsheet when the tenant has been billed and once we have received reimbursement from tenant (when applicable).
• Bill and collect from tenants any tax amounts they owe per the lease agreement.
• Complete any other items as assigned by Manager.

Job Requirements:

• Property Management experience
• Overnight travel is required
• Ability to multi-task
• Strong organization skills
• Ability to learn quickly
• Ability to work in a high-volume environment
• Possess strong problem-solving skills
• Must have a cell phone with an active data plan to ensure full accessibility to Outlook, Yardi, etc.
• Company credit card is not provided for travel expenses – must have own means to cover travel expenses. Travel expenses are reimbursed via submission of an expense report.
• Have knowledge of the following software: Yardi, DealSumm, Microsoft Office