What are the responsibilities and job description for the Store Experience Specialist position at Rebel Convenience Stores?
About the Job
We're seeking a skilled and enthusiastic Customer Service Associate to join our team at Rebel Convenience Stores. As a key member of our store team, you'll be responsible for delivering exceptional customer service and supporting daily store operations.
Responsibilities
Requirements
We're seeking a skilled and enthusiastic Customer Service Associate to join our team at Rebel Convenience Stores. As a key member of our store team, you'll be responsible for delivering exceptional customer service and supporting daily store operations.
Responsibilities
- Deliver exceptional customer service, responding to customer inquiries, resolving issues, and making recommendations.
- Assist with daily store operations, including maintaining inventory levels, processing transactions, and keeping the store clean and organized.
- Support the maintenance of food service equipment, ensuring product safety and freshness.
- Participate in training new team members and contribute to a positive, supportive store culture.
Requirements
- Age Requirement: Must be at least 18 years old.
- Education: High school diploma or GED preferred.
- Communication Skills: Fluent in English with clear verbal and written communication skills.
- Basic Math Skills: Ability to perform basic arithmetic operations.
- Physical Abilities:
- Stand/walk for up to 8 hours.
- Occasionally lift up to 30 pounds, push/pull up to 20 pounds, and bend or reach as needed.
- Comfortable working in both indoor and outdoor conditions, including cold temperatures in coolers/freezers and snow removal.
- Availability: Flexibility to work various shifts, including overnights, weekends, and holidays as required.
