What are the responsibilities and job description for the Rental Coordinator position at RECO Equipment, Inc.?
JOB TITLE: Rental Coordinator
LOCATION: Belmont, OH
STATUS: Full Time
COMPANY OVERVIEW:
RECO EQUIPMENT INC. is a full line distributor supplying heavy and compact equipment - new, used, and rental. Our product lines are supported by Parts & Service departments at our branch locations. For more information on RECO Equipment Inc, please visit www.recoequip.com.
PRODUCT LINES: Linkbelt, RokBak, Liebherr, Terex, Hitachi, Hyundai, Cummins engines, Isuzu engines.
We hire individuals who exhibit the following COMPANY CORE VALUES: Authenticity, Hard Working, Professional, Loyal, and Solution Driven.
RENTAL COORDINATOR RESPONSIBILITIES:
- Responsible for “cold calling” potential and existing customers within RECO territories.
- Responsible for using ZOHO CRM to maintain customer accounts.
- Responsible for acquiring new rental customers in all of RECO’s designated territories.
- Prepares rental contracts and ensures all proper documentation and insurance coverage is obtained prior to renting the equipment.
- Closing rental deals from inbound inquiries and leads provided by the RSM/TSM.
- Generate all rental related invoices.
- Negotiate rates on equipment rentals in accordance with pricing policies and procedures
- Coordinates all rental equipment deliveries, transfers, and returns. Communicates all required details with the Logistics Department.
- Prepare shipping/receiving documents and create purchase orders.
- Communicate pertinent information to RSM/TSM’s.
- Answer incoming customer phone calls and returning all messages within one hour.
- Responsible for following up and collecting payment on all rental related invoices in a timely manner.
- Gather information and answer questions regarding equipment availability and specifications.
- Log all rental activity daily and send a daily report to management.
RENATL COORDINATOR REQUIREMENTS (Skills, Technology, and Physical Requirements)
- Proficient in MS Office and Google platform
- Familiarity with CRM and logistic software.
- Strong communication, leadership, and a willingness to hold employees accountable.
- Must have the ability to multitask and demonstrate excellent time management skills.
- Must be detail oriented and ensure that documentation is accurate and complete.
- Basic understanding of the industrial, earth moving, or construction industry.
- Strong customer service and support.
Job Type: Full-time
Pay: $50,000.00 - $70,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience:
- Customer service: 2 years (Preferred)
- B2C: 2 years (Preferred)
- Sales: 1 year (Required)
- CRM software: 2 years (Preferred)
- Microsoft Office: 2 years (Preferred)
Work Location: In person
Salary : $50,000 - $70,000