Quality Systems Specialist

Summary:

The Quality Systems Specialist will act as a representative fo the Reco NC Quality Management Systems (QMS) to external certifiers, customers, and suppliers and all internal Reco employees.

Job Duties and Responsibilities:

· Measures and reports on customer satisfaction and specific areas of concern.

· Responds to customer concerns, working with the management team as needed to ensure internal consensus in external communications.

· Assists in maintaining QMS certifications by ensuring that the QMS meets the prescriptions of the applicable standards and responding to audit findings.

· Assists in representing the company during external audits.

· Participates on a team of internal auditors selected from across the company.

· Compiles reports and documents resulting corrective actions from audit findings

· Participation in the RMA process.

· Provide customers with failure analysis reports (with Engineering aid) and other responses.

· Participate in MRB process and ensures timely disposition of material.

· Works with Engineering and Manufacturing to identify root causes of defects and corrective actions.

· Documents the effectiveness of corrective actions.

· Use data collected at multiple test and inspection points to generate, and report yield and first pass yield statistics/metrics by work order, department, and overall, on a weekly, monthly, quarterly, and annual basis.

· Performs detailed analyses to identify systematic problems with products, processes, personnel, or equipment.

· Reports trends in metrics and acts to resolve negative trends.

· Works with Engineering to ensure suppliers have sufficient information to provide the proper materials, including customer flow-downs.

· Works with Purchasing and Materials to eliminate defective materials from the manufacturing process and provide feedback to suppliers.

· Works with production to ensure products are being built to the required quality standards.

· Works with production to identify possible future deviations to the quality standards. Works with production to periodically inspect products for quality compliance.

· Performs other duties as assigned.

Qualifications/Requirements:

· Documented training in using a QMS to meet ISO9001 or AS9100 requirements preferred.

· Proficient with Microsoft Office Suite or related software.

Education and Experience:

· Associate’s degree in a STEM field or equivalent combination of college-level education and experience. Mathematics education including basic statistics and trigonometry preferred.

· At least one-year experience in a Quality Engineering role in a manufacturing environment preferred.

Physical Requirements:

· Physical Ability to work in a manufacturing setting; to walk, stand, and sit for prolonged periods of time.

· Physical Ability to frequently stoop, bend, kneel, crouch, crawl, climb, reach, twist, grasp, and make repetitive hand movements.

· Physical Ability to operate precision measurement equipment requiring repetitive hand movement and find coordination.

· Must be able to lift up to 15 pounds at times.

Job Type: Full-time

Pay: From $21.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 2 years (Preferred)
• Manufacturing: 1 year (Preferred)

Ability to Relocate:

• Kinston, NC 28504: Relocate before starting work (Required)

Work Location: In person

Salary : $21