Security Officer, GRAMMY Museum

Description

WHO WE'RE LOOKING FOR

The Security Department plays a vital role by serving as the Museum’s frontline stewards, interacting with every phase and facet of our business to ensure the safety, security, and enjoyment of the Museum, its staff, visitors, and artifacts.

WHAT YOU'LL DO

The following are the key responsibilities that are required of the Security Officer:

EVALUATION & STRATEGY RESPONSIBILITES

• Responsible for the overall safety and security of the Museum’s premises, artifacts, employees, and visitors.
• Ensures the museum is secured, continues to stay informed and up to date on the latest security protocols and adheres to the Standard Operating Procedures as administered by the by the Director of Security and Operations.
• Is aware and assist with the operational needs of private events, programs, and exhibit installations, as well as special needs visitors and DEIA training.
• Provide best in class customer service, ensuring our visitors, staff and special guests are informed and engaged.

DAY-TO-DAY RESPONSIBILITIES

• Welcome visitors, walk the Museum floors offering assistance and reporting technical issues, etc., monitor crowd flow and general wellbeing of Museum staff, guests, property and artifacts.
• Work Museum events, programs and workshops to ensure the enjoyment and safety of our visitors and staff.
• Follow all opening and closing procedures as outlined in our Standard Operating Procedures, including assisting our Guest Services staff as needed.
• Ensure that CCTV equipment and access control systems are functioning properly and being used and monitored to ensure the consistent and ongoing safety and security of Museum property and artifacts.
• Participate in all security training, including but not limited to drills, sessions, courses, updates, and certifications; training areas may include general security and safety, fire, earthquake, evacuation, first aid, and other emergencies.
• Respond to emergency and non-emergency situations, including but not limited to tampering of artifacts, injuries and first aid incidents, security breaches, damaged property, and other real and potential threats
• Provide security escorts for vendors, contractors, employees, visitors, special guests (e.g., VIPs, press), and artifact installation and removal through public and/or restricted areas as directed by security management.
• Work additional shifts as needed and assigned to cover call offs and late arrivals.
• Maintain a working knowledge of security, safety, and emergency preparedness best practices.

Perform other duties as required and assigned by department management

SKILLS & EXPERIENCE 

The following are skills required for success within this position:

• Minimum of three (3) years’ Security experience.
• Demonstrated working knowledge and application of established security best practices and the operational needs of a museum, cultural institution, or other visitor-focused and/or collecting organization, including security organizational structures and protocols.
• The ability to respond quickly and appropriately to unexpected situations and emergencies.
• General knowledge of first aid, CPR, and AED.
• Strong interpersonal skills, including a demonstrated ability to maintain impartial, positive, courteous, and professional in relationships with students, museum staff, artists and professionals from other museums, donors high profile VIPs, vendors, visitors, and the public.
• Proficiency in general office, productivity, and computer systems, including Microsoft Office applications (i.e., Word, Excel, Outlook).
• Ability to physically stand and walk for extended periods of time.
• Ability to work a flexible schedule, including overtime and varying shifts, as required.
• Strong written skills, including staff memos and announcements, basic business correspondence, training materials, policies and procedures, incident reports and documentation, performance evaluations, and disciplinary memos.
• The ability to establish trust with both company leaders and the team members they will work with on a daily basis to achieve team and company goals.

PHYSICAL DEMANDS FOR CERTAIN ROLES

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this job, the employee is occasionally required to stand, walk, and sit for long periods of time, and work at a computer for long periods of time.

The employee will be required to lift and/or move up to 60 pounds.

COMPANY BENEFITS

Click here for an overview of our company benefits.

ABOUT THE RECORDING ACADEMY AND ITS AFFILIATES

RECORDING ACADEMY

The Recording Academy represents the voices of performers, songwriters, producers, engineers, and all music professionals. Dedicated to ensuring the recording arts remain a thriving part of our shared cultural heritage, the Academy honors music's history while investing in its future through the GRAMMY Museum, advocates on behalf of music creators, supports music people in times of need through MusiCares, and celebrates artistic excellence through the GRAMMY Awards, music's only peer-recognized accolade and highest achievement. As the world's leading society of music professionals, we work year-round to foster a more inspiring world for creators.

GRAMMY MUSEUM

Established in 2008 as a partnership between the Recording Academy and AEG, the GRAMMY Museum is a non-profit organization dedicated to cultivating a greater understanding of the history and significance of music. Paying tribute to our collective musical heritage, the Museum explores and celebrates all aspects of the art from the technology of the recording process to the legends who've made lasting marks on our cultural identity. In 2017, the Museum integrated with its sister organization, the GRAMMY Foundation, to broaden the reach of its music education and preservation initiatives. As a unified organization, today, the GRAMMY Museum fulfills its mission of making music a valued and indelible part of our society through exhibits, education, grants, and public programming.

MUSICARES

A friend and ally of the music community, MusiCares was established by the Recording Academy to safeguard the health and well-being of all music people. A four-star charity and safety net in times of need, MusiCares offers confidential preventative, recovery, and emergency programs to address financial, medical, and personal health issues. Through the generosity of our donors and volunteer professionals, our dedicated team works across the country to ensure the music community has the resources and support it needs.

LATIN RECORDING ACADEMY

The Latin Recording Academy is an international, membership-based organization comprised of Spanish- and Portuguese-speaking recording artists, musicians, songwriters, producers, and other creative and technical recording professionals. The organization is dedicated to improving the quality of life and cultural condition for Latin music and its makers. In addition to producing the Latin GRAMMY Awards to honor excellence in the recorded arts and sciences, The Latin Recording Academy provides educational and outreach programs for the Latin music community either directly or through its Latin GRAMMY Cultural Foundation^®.

EQUAL OPPORTUNITY

The Recording Academy, its affiliates, and the music industry have a strong culture of inclusion and respect for everyone. The Recording Academy makes intentional, courageous, and principled decisions for stronger business outcomes and ensures that all creators and professionals live and work in a fair and safe environment. It is the Recording Academy's policy to provide equal employment opportunities for all applicants and employees. The Recording Academy does not discriminate on the basis of race (nor traits historically associated with race, including, but not limited to hair texture and protective hairstyles), color, religion (including religious dress and grooming), creed, sex (including pregnancy, childbirth or related medical conditions), national origin, ancestry, age, physical disability, mental disability, medical condition, family care status, military or veteran status, marital status, sexual orientation, gender, gender identity, gender expression, genetic information or any other characteristic protected by law. The Recording Academy will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship to the Recording Academy. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, access to benefits and training, recruitment, hiring, transfer, and social and recreational programs.

Qualifications