What are the responsibilities and job description for the Administrative/Customer Support position at Recruit Right Strategies?
Recruit Right is partnering with a Fortune 500 company, a leader in their field, to hire bright, goal oriented, and customer focused individuals to work in their Jacksonville office. Our client, in the mortgage/finance industry, is experiencing rapid growth in Jacksonville and the surrounding areas. This is a healthy, stable company and a great place to build a foundation, receive excellent training/mentorship, and grow a lasting, financially and emotionally fulfilling career helping customers with the dream of becoming a homeowner.
Administrative/Customer Support Responsibilities:
-Manage a pipeline of customers seeking approval for a home loan, tasks include but are not limited to obtaining financial documents, reviewing credit reports and performing debt to income analysis, review tax documents, order appraisals and other documents, check documents for accuracy, update customers on a regular basis via phone, email, ability to think outside the box/problem solve to help customers get approval for their loan, educate customers on the lending process and making wise credit decisions, be a listening ear and express empathy to customers throughout the process.
Administrative/Customer Support Requirements:
-Bachelors degree in Finance, Business, Economics or similar preferred
-One year of administrative or customer facing experience in banking, finance, hospitality, or similar field preffered
-Excellent communication skills, written and verbal, with an emphasis on providing outstanding customer service
-Sales acumen or desire/willingness to move into a sales position, with leads and training provided, within 1 - 2 years as the company grows
Job Type: Full-time
Pay: $55,000.00 - $61,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
Application Question(s):
- Are you willing to work in the office, in Jacksonville, daily?
- Are you willing to grow into a sales role within 1 - 2 years?
Work Location: In person
Salary : $55,000 - $61,000
