What are the responsibilities and job description for the Customer Service Representative(Office and Administrative Support) position at TechLink Systems Inc?
We are currently seeking an organized, friendly, and professional Administrative Assistant / Customer Service Representative to join our team. This dual role is ideal for someone who thrives in both administrative support and customer-facing interactions.
Key Responsibilities :
Administrative Support :
Manage and maintain executives’ or teams’ schedules, appointments, and meetings.
- Handle correspondence, emails, and phone calls in a professional and timely manner.
- Prepare reports, presentations, and other documents as needed.
- Organize and maintain office files, records, and databases.
- Assist with basic bookkeeping and invoicing as necessary.
- Coordinate office supplies and ensure the office is well-organized and equipped.
Customer Service :
Respond promptly to customer inquiries via phone, email, and chat.
