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Client Services Rep

Recruit, Staff, Hire, LLC.
Orleans, LA Full Time
POSTED ON 2/13/2025
AVAILABLE BEFORE 5/11/2025

We are currently searching for a Client Services Rep to work for a growing company located in New Orleans.

The pay is $18 per hour.

Ideal candidate will be self-motivated, eager to learn, a quick learner, efficient, possess great communication skills, articulate, possess a good attention to detail, flexible, energetic, professional, a good listener, able to think on their own, a problem solver, and driven to succeed.

Duties of the Client Services Rep include but are not limited to :

  • Providing great customer service via the phone and / or email
  • Identify and assess customers' needs to achieve satisfaction.
  • Managing client accounts
  • Provide accurate, valid, and complete information by using the right methods / tools.
  • Keep records of customer interactions, process customer accounts and file documents.
  • Typing correspondence
  • Generating quotes
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.

Requirements of the Client Services Rep include but are not limited to :

  • Bachelor's Degree in Business or Science related field
  • 2 years of customer service experience
  • 2 years' experience in office setting preferred.
  • Great customer service skills
  • Proficient in all Microsoft Excel, Word, and Outlook
  • Salary : $18

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