What are the responsibilities and job description for the Front Desk Attendant position at Red Apple Bowling Center?
Overview:
Service Desk Attendants set the stage for nearly every Red Apple Bowling Center's customer experience. Service Desk Attendants are responsible for welcoming guests and providing recommendations and information to ensure the best customer experience. Our Service Desk Attendants are knowledgeable about our product offerings, anticipate customer needs, and exhibit genuine enthusiasm in all they do.
Key Responsibilities:
- Inspire memorable experiences by providing "Best in Class" customer service.
- Interact with customers in-person and over the phone to ensure the best customer experience.
- Utilize the point of sale system and process orders, payments, and redemption transactions with accuracy and timeliness.
- Maintain cleanliness and safety standards and report operational issues.
- Place customers on lanes, manage wait lists, and reservations.
- Conduct opening/closing duties.
- Assist with additional duties as needed.
Key Requirements:
- Must by 18 years of age.
- Cash handling experience preferred.
- Friendly, outgoing personality and get it done attitude.
- Excellent communication and organizational skills.
- Ability to work in a fast-paced, team-oriented environment.
Benefits:
- Free bowling for team member and immediate family while off-duty.
- 50% off food and beverage purchases while on break or lunch.
- 25% off food and beverage purchases while off-duty.
- Fun and rewarding workplace culture.
Physical Demands:
- Regularly walk, talk, listen, stand, bend, stoop, and grasp with hands and fingers.
- Frequently lift up to 15 pounds.
- Occasionally lift up to 75-100 pounds.
Job Type: Part-time
Pay: $9.00 - $11.00 per hour
Expected hours: 15 – 30 per week
Schedule:
- Evening shift
- Night shift
- Weekends as needed
Work Location: In person
Salary : $9 - $11