What are the responsibilities and job description for the System Administrator position at Red Gate Group?
Company Description
The Red Gate Group, founded in 2006, is a Service-Disabled Veteran-Owned Company based in Chantilly, VA, providing Systems Engineering & Technical Assistance (SETA) support to clients across the Department of Defense and Intelligence Community. Our motto, "Making a Difference for Country and Client," reflects our deep commitment to national security and service excellence. As an employer of choice, we offer comprehensive benefits including flexible time off, 11 paid holidays, immediate 401(k) eligibility with a generous match, and full medical, dental, and vision coverage through Anthem. Our employees enjoy 100% company-paid life insurance and disability benefits, along with professional development assistance for degrees and certifications. We foster a culture of growth and work-life balance, backed by our commitment to supporting both our clients' missions and our employees' success. Join our team and be part of an organization that values both service excellence and employee wellbeing.
Job Description
The Red Gate Group is seeking a System Administrator to support the Defense Threat Reduction Agency (DTRA). As a System Administrator, you will resolve break fix tickets and ensure customers receive the highest level of customer support. Help customers overcome tough challenges through monitoring and performance management. Identify problem areas and opportunities for improvement in a mission-critical network. Turn metrics into information and communicate their meaning.
Qualifications
Required Qualifications:
- Experience in troubleshooting and break/fix repairs with IT assets, including desktops, laptops, printers, and accessories
- Experience with ticketing systems, including BMC Remedy
- Knowledge of Windows 10 Operating System and Active Directory
- TS/SCI clearance
- Security CE Certification
Desired Qualifications:
- Knowledge of DHCP, switches, and networking
- Ability to manage projects and multi-task
- Ability to work in a fast-paced environment
- Bachelor's degree
- CISSP, CAP, ITIL v3 or ITIL v4 Certification
Additional Information
The Red Gate Group, Ltd. is an Equal Opportunity/Affirmative Action Employer. The Red Gate Group, Ltd. considers applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state, or local law. Know Your Rights
