What are the responsibilities and job description for the Program Manager - Ecosystem Incentives Programs Lead position at Red Hat, Inc.?
The Ecosystem Incentive Program Lead will manage the design, development, and execution of the strategic partner incentive program, encompassing custom growth incentives (CGI), lifecycle incentives, and programs that drive royalty-based business. This role supports the full range of routes to market and adapts to evolving partner requirements. You will lead efforts in prioritizing funds and partners, ensuring effective governance, ROI tracking, and performance reviews across these partner initiatives programs. Additionally, the role will guide the execution of lifecycle incentives, collaborate on activity management, and ensure continuous alignment with the CGI business plan, which includes objectives for technical specialization, solution creation, and measurable business goals (e.g., activities, deal registration goals, etc.).
The Ecosystem Incentive Program Lead will oversee the Incentives program lifecycle for the programs they manage, ensuring each initiative aligns with Red Hat's strategic goals, contributes to long-term revenue growth and partner success, and meets legal and compliance requirements. This position will require deep collaboration with global partners, internal teams, and stakeholders to design scalable solutions that drive performance and optimize the partner experience.
What you will do:
Incentives Program Design and Execution:
- Lead the design and execution of partner incentive programs, focusing on custom growth initiatives with our distributors, lifecycle incentives with our influencing partners, and OEM & Cloud Incentive programs that drive our royalty-based business.
- Oversee the development of tailored incentive plans for partners, ensuring alignment with Red Hat's objectives and market opportunities.
- Coordinate with PAMs and partners to implement growth strategies, with a focus on driving incremental revenue and expanding capability.
- Guide the identification and prioritization of high-potential partners, ensuring targeted program participation.
Governance and Performance Tracking:
- Ensure proper governance of the program, with oversight on prioritizing funds, tracking performance, and ensuring compliance with all agreed terms.
- Manage quarterly reviews with GEO and Route leaders to assess partner performance against predefined milestones (e.g., revenue growth, deal registration).
- Track and assess partner progress against key performance indicators (KPIs), such as bookings growth, new logo acquisition, and other business objectives.
Cross-Functional Coordination and Support:
- Collaborate with internal teams (finance, legal, sales operations) to ensure proper revenue validation, compliance, and administration of performance-based payments.
- Work closely with legal teams to manage contract amendments, terminations, and adherence to program guidelines.
- Partner with global and regional teams to standardize reporting tools, dashboards, and tracking mechanisms to ensure consistent and clear communication of partner status.
Lifecycle Incentives and Activity Management:
- Lead the design and execution of lifecycle incentives, ensuring alignment with program goals and partner growth strategies.
- Ensure that partner activity is tracked, managed, and executed effectively, leveraging robust activity management systems to maintain visibility and accountability.
Reporting and Documentation:
- Maintain comprehensive and accessible records of contracts, performance reports, and review documentation.
- Regularly submit partner activity reports, compliance updates, and progress toward meeting performance targets.
- Identify and implement improvements to the program’s reporting tools, templates, and training resources to ensure efficiency and clarity.
Program Management:
- Serve as the primary programmatic point of contact for Ecosystem, guiding Partner Account Managers through the incentive program processes and ensuring they have the necessary resources to help their partners achieve their growth targets.
- Provide ongoing support in service to our partners, addressing concerns and removing roadblocks to facilitate smooth execution of growth plans.
What you will bring:
- Bachelor’s degree in Business, Management, or a related field; MBA preferred.
- 5 years of experience in program management, sales operations, or partner management with a strong understanding of incentive structures and partner lifecycle management.
- Experience in managing and executing complex incentive programs, with a focus on both financial performance and business growth.
- Strong analytical skills, including data analysis and performance tracking.
- Proven ability to create and implement processes that streamline partner engagements and improve overall program effectiveness.
- Familiarity with compliance and legal aspects of partner agreements, sales, and incentives.
- Excellent communication skills, with the ability to clearly articulate complex program details to diverse stakeholders.
- A collaborative mindset with experience working cross-functionally and globally, ensuring alignment across teams and geographies.
Pay Transparency
Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat’s compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience.
About Red Hat
Red Hat
is the world’s leading provider of enterprise open source
software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40 countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.
Benefits
- Comprehensive medical, dental, and vision coverage
- Flexible Spending Account - healthcare and dependent care
- Health Savings Account - high deductible medical plan
- Retirement 401(k) with employer match
- Paid time off and holidays
- Paid parental leave plans for all new parents
- Leave benefits including disability, paid family medical leave, and paid military leave
- Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more!
Note: These benefits are only applicable to full time, permanent associates at Red Hat located in the United States.
Diversity, Equity & Inclusion at Red Hat
Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from diverse backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions of diversity that compose our global village.
Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from diverse backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions of diversity that compose our global village.
Equal Opportunity Policy (EEO)
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.
Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email
application-assistance@redhat.com
. General inquiries, such as those regarding the status of a job application, will not receive a reply.Salary : $120,720 - $199,120
