What are the responsibilities and job description for the Community Based Outpatient Specialist position at Red Mountain Behavioral Health Services?
Job Description: Community Based Outpatient Specialist
Reports to: Team Lead
Position SummaryThe Community Outreach Specialist plays a vital role in delivering direct client care to youth, adolescents and families. The position works primarily in the client home and community to build life skills, family support services, counseling that enhances social-emotional well-being, and strengthen family dynamics. Provides case management services and support for both internal and external cases. This position involves working with clients of all ages to address their unique needs, support their goals, and provide strategies that foster growth. You will also be responsible for maintaining client progress notes, conducting assessments, and collaborating with families to ensure lasting positive change. Meet productivity expectations. Required to drive a personal or company vehicle. Work independently and with a team.Position Status
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Reports to: Team Lead
Position SummaryThe Community Outreach Specialist plays a vital role in delivering direct client care to youth, adolescents and families. The position works primarily in the client home and community to build life skills, family support services, counseling that enhances social-emotional well-being, and strengthen family dynamics. Provides case management services and support for both internal and external cases. This position involves working with clients of all ages to address their unique needs, support their goals, and provide strategies that foster growth. You will also be responsible for maintaining client progress notes, conducting assessments, and collaborating with families to ensure lasting positive change. Meet productivity expectations. Required to drive a personal or company vehicle. Work independently and with a team.Position Status
- Full-Time, 40 hours per week
- Non-Exempt
- Salary: $43,700-$47,800 annually
- BHT
- Location: EmotiZone Gilbert OP Office
- Bachelor’s degree in social work, Counseling, Psychology, or a related field OR equivalent field relatable experience
- Minimum of 2 years of experience in direct care adolescent behavioral health services with community-based outreach and case management experience
- Excellence in customer service
- Knowledge of HIPAA regulations and PHI security requirements
- Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook.
- Ability to thrive in a fast-paced, dynamic environment while managing multiple priorities.
- Excellent interpersonal, verbal, and written communication skills
- Strong ability to foster positive and collaborative relationships with diverse stakeholders,
- Responsible to work independently and as a team
- Proven ability to prioritize tasks, problem-solve efficiently, and maintain strong organizational skills
- Bilingual preferred
- CPR/First Aid certification (or willingness to obtain upon hire)
- Must provide proof of freedom from infectious tuberculosis before starting employment
- Ability to obtain and maintain a Fingerprint Clearance Card as state regulations require
- Proficiency in crisis intervention and ability to assess safety concerns during intake
- Knowledge of Arizona state regulations for Behavioral Health Medical Facilities
- Competency with behavioral health assessments, treatment planning, and clinical documentation
- Strong organizational skills
- Ability to work with adolescents experiencing behavioral and mental health challenges
- Excellent communication skills for engaging with families, referral sources, and internal teams
- Proficiency in electronic health records (EHR) systems and documentation requirements
- Ability to handle crisis situations calmly and professionally
- Contributes to a positive thriving work environment
- Provide direct care/services to clients and their families in home, school, office or community
- Conduct comprehensive behavioral health assessments, develop and deliver services based on tailored treatment plans
- Provides Life Skills training, Family Support services, Counseling, and Case Management
- Manages crisis effectively
- Provides services in a group format as needed
- Works effectively with supervisors, in a team format, and independently
- Responsible for maintaining and managing a case load of 50
- Provides supportive services and case management follow up for Respite clients as needed
- Implement evidence-based practices to foster client progress effectively
- Collaborate with families, schools, and community partners to facilitate coordinated care and grow the program reach in the community
- Ensure accurate and timely clinical documentation in compliance with regulatory and agency standards
- Required to meet productivity standards set
- Require producing clinical records proficiency at 85% or above
- Assist in developing and implementing programs focused on quality improvement
- Ensure timely submission of reports, audits, and other compliance documentation
- Complete all required training processes
- Represent the organization in community settings and build partnerships with external stakeholders
- Setting: Outpatient clinical setting, Community Based, Client Home or School
- Physical Demands: Prolonged sitting, standing, walking, and occasional lifting of up to 25 lbs. May experience inclement weather; heat or cold. Hazards working with unstable population
- Schedule: May require occasional evening or weekend availability based on client needs. Required to be on call and carry a cell phone
- Travel/Training: Must have reliable transportation, valid AZ drivers license, pass MVD screen. Driving a company or personal vehicle in the community is required
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Salary : $43,700 - $47,800
