What are the responsibilities and job description for the Help Desk Analyst position at Red Oak Technologies?
“NOTE: If selected for this position, you are required to perform ALL work onsite, based on the client’s specified hybrid work schedule (currently onsite 3 days a week: Tuesday, Wednesday and Thursday).”
Helpdesk Analyst
Located onsite in Elk Grove, CA
MacOS troubleshooting experience REQUIRED.
Description:
- Technical Support, 2 years, Is Required
- Written Communication, 2-5 years, Is Required
- Mac OS X, 2-5 years, Is Required
- Time Management, 2-5 years, Is Required
- Communication Skill, 2-5 years, Is Required
- Problem Solving, 2-5 years, Is Required
- iOS 2-5 years, Is Required
**Candidates must be able to work onsite at client, 5 days a week**
Additional Preferred skills
- Cisco CCNA certification
- CompTIA A certification
- Knowledge of ITIL standard methodologies such as the difference between Incident, Problem, and Change
Salary : $25 - $35
